Accounts Receivable Supervisor/Manager
1 month ago
We are working on a role for one of our clients in San Antonio, Texas. The primary role will be to manage the billing and credit function, focusing on handling customer account inquiries, credit processing, process improvement and invoicing procedures. You will be a key player in ensuring the accuracy and efficiency of customer transactions.
Responsibilities:
• Manage and enhance invoicing procedures to ensure accuracy and compliance with company standards.
• Evaluate and approve customer credit requests in line with company policies.
• Handle inbound customer inquiries related to billing, account balances, and other related issues.
• Collaborate with the customer service and sales departments to resolve account-related issues.
• Lead a team of accounts receivable specialists, fostering a collaborative work environment.
• Oversee staff performance evaluations, goal setting, and development initiatives.
• Prepare and distribute reports related to invoicing, credit processing, and customer inquiries.
• Analyze key metrics and KPIs for the accounts receivable function, identifying areas for improvement.
• Collaborate with IT and other departments to streamline accounts receivable workflows.
• Ensure the timely and accurate processing of credit memos, adjustments, and refunds.
• Maintain accurate records and documentation related to credits and adjustments.
• Continuously review and improve invoicing and credit processes to enhance efficiency and accuracy.
• Minimum of 5 years of experience in Accounts Receivable Management or similar role.
• Expertise in various Accounting Software Systems.
• Proficiency in handling Accounting Functions.
• Proven experience in Accounts Receivable (AR).
• Familiarity with Billing Functions.
• Ability to Approve Credit in accordance with the company's financial policies.
• Strong knowledge in Excel Formulas.
• Experience in using NetSuite software.
• Proficiency in using Zendesk and Salesforce Platform.
• Managerial experience would be an added advantage.
• Bachelor's degree in Accounting, Finance, or related field preferred.
• Excellent attention to detail, strong analytical skills, and ability to meet deadlines.
• Strong written and verbal communication skills.
• Ability to lead a team and work collaboratively in a fast-paced environment.
• Proven ability to handle confidential information with discretion.
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