customer Service/Customer Support

22 hours ago


Lehi, United States SGA Full time
Job DescriptionJob Description

Software Guidance & Assistance, Inc., (SGA), is searching for a Licensing Specialist for a Contract assignment with one of our premier SaaS clients in Lehi, UT . Hybrid 3 days per week in office.

 

Responsibilities :

  • As a member of the Volume Licensing Program Specialist team located in Lehi, Utah, you will be working on various projects, which would be directly helping Customers of Creative Cloud.
  • Your charter will be to prove exceptional support to the Field Sales organization, including Enterprise, Inside, and Channel sales account managers on a worldwide basis.
  • Your efforts will have a direct impact on customer satisfaction and will contribute to overall success in the marketplace.
  • As a member of the extended Volume Licensing Programs organization you will work with other cross functional operational teams such as Order Management, Finance, Customer Success, Contracts Administrative, and Legal. In addition, you will have opportunities to lead special projects and apply your ideas for improvements.

 

Required Skills :

  • The successful candidate will be professional, and possess MS Excel skills, be organized, detail oriented, have a can do attitude, and have an internal strong sense of urgency.
  • Supporting the various sales teams in a fast-paced environment
  • excellent communication skills, ability to multi-task and perform under pressure, superior analytical skills and ability to work in a team environment.
Company DescriptionSGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.Company DescriptionSGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .\r
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SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

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