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Customer Service Admin

2 months ago

Woburn, United States Micro Tech Staffing - Stoughton Full time
Job DescriptionJob Description

We are seeking a Customer Service Admin to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

#SS

Company DescriptionMicro Tech Staffing Group has been a leader in technical staffing across New England and the eastern seaboard for over 30 years. With offices in Massachusetts, New Hampshire, Rhode Island, Connecticut, Maine, Virginia, North Carolina, and Georgia, Micro Tech Staffing Group places an average of 2,000 highly-skilled employees daily.Company DescriptionMicro Tech Staffing Group has been a leader in technical staffing across New England and the eastern seaboard for over 30 years. With offices in Massachusetts, New Hampshire, Rhode Island, Connecticut, Maine, Virginia, North Carolina, and Georgia, Micro Tech Staffing Group places an average of 2,000 highly-skilled employees daily.