Call Center Representative

7 days ago


Malvern, United States Randstad Full time
Job DescriptionJob Description

NOW HIRING FOR JANUARY 2025Our client is preparing for the new year and so are we Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and get you ready to start as soon as official recruitment begins for the coming year.These are hybrid call center representative positions - supporting Vanguard, out of the office in Malvern, PA. The pay rate for these positions is $23/hourInternet speed verification is required during training (expectation is 1Gagabit but the minimum required is 40Mbps download and 10Mbps upload while on the Vanguard VPN), contractors are paid an internet stipend of $80/month to maintain this expectation. Additional speed tests may be required if system issues are occurring.

salary: $22 - $23 per hour
shift: First
work hours: 9 AM - 7 PM
education: High School

Responsibilities

  • Provide exceptional client service through strong interpersonal and client relationship management (CRM) skills.
  • Serve as the initial point of contact for clients. Follow standardized procedures to meet client needs. May conduct research for complex requests.
  • Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.
  • Document client and team feedback in support of service improvement efforts within the business.
  • Uses consultative approach to position products and services to clients.

Skills
  • Call Center
  • Telephone Etiquette
  • Customer Service
  • Call Center Support
  • Computer Skills
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.



  • Malvern, United States Randstad North America, Inc. Full time

    NOW HIRING FOR JANUARY 2025 Our client is preparing for the new year and so are we! Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and Call Center, Representative, Client Relations, Technology, Staffing

  • Call center agent

    2 months ago


    Malvern, United States Randstad Full time

    Are you a motivated Call Center professional, interested in working for a world leader in financial services? If so, I'd like to discuss the opportunity in more detail and see if this position would be a good fit for you. Hybrid in PA *** FOR FASTER CONSIDERATION: email your resume to ana.valenzuela@randstadusa.com ******** Pay Rate: $23 Shift/hours: Hybrid...


  • Malvern, Pennsylvania, United States The Center for Orthopedic and Research E Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at The Center for Orthopedic and Research Excellence. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key...


  • Malvern, Pennsylvania, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients in a call center environment.Key ResponsibilitiesRespond to client inquiries and resolve general account issues in a...


  • Malvern, United States Tential Full time

    Customer Service Representative Requirements Minimum of 1 year of experience in customer service in a high volume, fast-paced environment (preferred) You crave transactional based work where you can check "to-dos" off your checklist You are passionate about customers/clients and are fulfilled by finding solutions in real-time over the phone, or communicating...


  • Malvern, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service RepresentativeTruMark Financial Credit Union is seeking a highly skilled Member Service Representative to join our team. As a key member of our Branch Operations department, you will be responsible for delivering exceptional member service to both existing and potential members.Key Responsibilities:Effectively educate and uncover...


  • Malvern, Pennsylvania, United States Saint-Gobain Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Account Specialist to join our team at Saint-Gobain. As a key member of our Customer Service team, you will be responsible for managing customer relationships and providing exceptional service to our clients.Key ResponsibilitiesCustomer Relationship Management: Establish and maintain strong...


  • Malvern, Arkansas, United States DaVita Full time

    About the RoleWe are seeking a highly skilled Senior Contact Center Solutions Engineer to join our team at DaVita. As a technical lead, you will be responsible for implementing and supporting complex contact center solutions across multiple call centers.Key ResponsibilitiesCollaborate with cross-functional departments and stakeholders to gather user...


  • Malvern, Pennsylvania, United States Randstad Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Randstad. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, processing transactions, and resolving complex issues in a timely and professional manner.Key...


  • Malvern, Pennsylvania, United States Nemours Children's Health Full time

    Job Title: Patient Services Representative IINemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team in Malvern, Pennsylvania.Job Summary:We are looking for a detail-oriented and customer-focused individual to provide exceptional patient registration and scheduling services for our Outpatient Therapy Services...


  • Malvern, Pennsylvania, United States Saint-Gobain North America Full time

    Job SummaryWe are seeking a highly skilled Technical Service Representative to join our team at Saint-Gobain North America. As a key member of our customer support team, you will provide exceptional support to our internal and external customers, ensuring timely and accurate resolutions to their technical inquiries.Key ResponsibilitiesManage customer...


  • Malvern, Pennsylvania, United States Randstad Full time

    {"h1": "Job Title: Customer Services Rep", "h2": "Job Summary", "p": "Randstad is seeking a Customer Services Rep to work in a call center environment, answering and assisting clients with their questions about financial products and services. As a technical subject matter expert, you will use virtual technology to develop relationships with clients and...


  • Malvern, Pennsylvania, United States Nemours Children's Health Full time

    About the RoleNemours Children's Health is seeking a highly skilled Patient Services Representative II to join our therapy services team in Malvern, Pennsylvania.Key ResponsibilitiesAccurately and timely register patients and schedule appointments for the Outpatient Therapy Services Department.Triage phone calls to the appropriate staff for responses and...


  • Malvern, Pennsylvania, United States U-Haul Full time

    Job Title: Customer Service Representative Job Summary: U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys. You will work as part of a supportive team to inspect and maintain...


  • Malvern, Pennsylvania, United States Randstad Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing transactions accurately and efficiently, and working collaboratively with our associates to resolve...


  • Malvern, Pennsylvania, United States Premier Orthopaedics Full time

    Patient Service Representative Job DescriptionPremier Orthopaedics is seeking a highly skilled Patient Service Representative to join our team at our Malvern, PA Urgent Care location.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide exceptional patient service and support to our patients and staff. The ideal candidate...


  • Malvern, United States TruMark Financial Full time

    TRUMARK FINANCIAL CREDIT UNION JOB DESCRIPTION Job Title: Member Service Representative Department: Branch Operations Reports To: Branch Manager FLSA Status: Non-Exempt Traveling required to local locations. Position Summary: Effectively educates and uncovers member needs while delivering extraordinary member service to both existing and potential members....


  • Malvern, Pennsylvania, United States Nemours Children's Health Full time

    Job SummaryNemours Children's Health is seeking a highly skilled Patient Services Representative II to join our therapy services team in Malvern, Pennsylvania. This part-time role requires 20 hours of work per week, with a schedule that includes Monday from 7:30am to 5:30pm and Wednesday from 7:30am to 6:30pm.Key ResponsibilitiesAccurately and timely...


  • Malvern, Pennsylvania, United States Nemours Children's Health Full time

    Job SummaryNemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team in Malvern, Pennsylvania. This part-time position requires 20 hours of work per week, with a schedule that includes Monday from 7:30 a.m. to 5:30 p.m. and Wednesday from 7:30 a.m. to 6:30 p.m.Key ResponsibilitiesAccurately and efficiently...


  • Malvern, Pennsylvania, United States Premier Orthopaedics Full time

    {"title": "Patient Service Representative", "description": "Job SummaryPremier Orthopaedics and Sports Medicine is seeking a highly skilled Patient Service Representative to join our team at our Malvern, PA Urgent Care location.Key ResponsibilitiesPromptly greet and acknowledge patients, ensuring a positive first impression.Inform Medical Assistants and...