Payments And Benefits Representative
4 weeks ago
Description:
The Payments and Benefits Representative I works under close to moderate supervision and has primary responsibility for servicing In-force policy contracts via the telephone, email or written request. The Payments and Benefits Representative I responds to policy inquiries from policyholders, government entities, and agents. The responsibilities include providing world class quality Customer Service over the telephone and reviewing documents for title, billing mode changes and entering changes into the policy master record; processing all disbursements, which include loans, surrenders, and outgoing 1035 transfers; and payment processing.
Essential Job Duty #1: Telephone Calls and Email Requests 50 %
• Answering telephone inquiries while speaking clear and concise while assuring the call ends with resolution. Respond to email requests by answering all inquiries in a professional manner within a 24 hour period.
Essential Job Duty #2: Processing 40 %
• Process written requests or payments by working assigned work queues and make certain that assigned requests are worked within the processing standard.
Essential Job Duty #3: Inforce Illustrations 8 %
• Request inforce illustrations via the Mutual Trust Agent Website or a Math Analyst
Essential Job Duty #4: 1099 Inquiries 2 %
• Answer and explain any 1099 inquiries that are received throughout the year.
100 %
Skills & Qualifications:
High School Diploma
Experience in Customer Service (telephones), life insurance or related industry
Must have excellent customer service skills and comfortable enough to eventually to handle a certain call volume.
Be computer literate; manage competing priorities; and good overall attitude; team player.
Bilingual preferred
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
-
Payment Services Representative
4 weeks ago
Westerville, Ohio, United States TEKsystems Full timeJob SummaryWe are seeking a highly skilled Payments and Benefits Representative to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service and processing payments and benefits for our clients.Key ResponsibilitiesRespond to policy inquiries from policyholders, government entities, and agents...
-
Payment Reconciliation Specialist
2 weeks ago
Westerville, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionLHH Recruitment Solutions is seeking a Payment Reconciliation Specialist for a banking client in Westerville, OH. This is a 12-month assignment with the possibility of conversion or extension. The ideal candidate has strong accounting and payment posting experience in a banking environment and has worked in Loan IQ. Please...
-
Plumbing Sales Representative
2 days ago
Westerville, Ohio, United States ARS-Rescue Rooter Full timeJob OverviewARS-Rescue Rooter is seeking a skilled Residential Plumbing Sales Representative to join our team. As a sales-driven closer, you will act as a residential sales representative for new and existing customers, meeting with current and potential customers in their homes to evaluate and present options.Our ideal candidate has experience in Outside...
-
Business Development Representative
1 month ago
Westerville, Ohio, United States Lehman Daman Construction Services, Inc. Full timeJob Title: Business Development RepresentativeLehman Daman Construction Services, Inc. is a leading construction company with over 75 years of experience. We are seeking a highly motivated and results-driven Business Development Representative to join our team.Job Summary:The Business Development Representative will be responsible for developing and...
-
Sales Representative
3 weeks ago
Westerville, Ohio, United States Summit Companies Full timeJob Title: Sales Representative - Fire Protection SpecialistSummit Fire & Security is seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for acquiring new business through sales of fire protection services, including fire alarm and detection, low voltage, and security...
-
Customer Service Representative
3 months ago
Westerville, United States SMI USA Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01852 Showing 1 location **Job Details** **Description** **CUSTOMER SERVICE REPRESENTATIVE Systems & Methods, Inc. (SMI)** SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions...
-
Insurance Customer Service Representative
3 weeks ago
Westerville, Ohio, United States Otto Insurance Group, LLC Full timeJob OpportunityJoin Otto Insurance Group, LLC as a Full Time Customer Service Representative and be part of a dynamic team that delivers exceptional customer experiences. About the RoleThis is a fantastic opportunity to work in a fast-paced environment where you will be responsible for day-to-day account management of assigned client accounts, servicing...
-
Fire Protection Sales Representative
3 weeks ago
Westerville, Ohio, United States Summit Companies Full timeJob SummarySummit Fire & Security is seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for acquiring new business through construction and/or services sales, providing outside and inside sales, and generating new relationships and fostering existing relationships among our...
-
Insurance Sales Representative
4 weeks ago
Westerville, Ohio, United States Primary Location Full timeUnlock Your Earning Potential in Insurance SalesWe're seeking a driven and coachable sales professional to join our team as an Insurance Sales Representative. As a full-time sales agent, you'll have the opportunity to make a real difference in people's lives by helping them protect and grow their assets.With our comprehensive training and support, you'll be...
-
Financial Services Representative
3 days ago
Westerville, Ohio, United States Telhio Credit Union Full timeJob Title: Full-Time TellerJob Summary:We are seeking a highly skilled and customer-focused Full-Time Teller to join our team at Telhio Credit Union. As a Teller, you will be the face of our organization, representing our values and providing exceptional service to our members.Key Responsibilities:• Process member and non-member transactions accurately and...
-
Guest Service Representative
3 days ago
Westerville, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Field Service Representative
2 weeks ago
Westerville, Ohio, United States Schneider Electric Full timeJoin Schneider Electric's Industry Services TeamWe are seeking a highly skilled Field Service Representative to join our Industry Services team in the United States. As a Field Service Representative, you will play a critical role in ensuring the smooth operation of our customers' equipment and providing exceptional service to our customers.Key...
-
Insurance Sales Representative
2 weeks ago
Westerville, Ohio, United States Primary Location Full timeUnlock Your Earning PotentialWe are seeking a driven and passionate sales professional to join our team as an Insurance Sales Representative. As a full-time sales agent, you will have the opportunity to make a real difference in people's lives by helping them protect and grow their assets.Our company provides all the leads, so you can focus solely on sales...
-
Commercial Property Claims Examiner
4 weeks ago
Westerville, Ohio, United States Emergent Holdings Full timeJob Title: Commercial Property Senior Claim Representative IWe are seeking a highly skilled and experienced Commercial Property Senior Claim Representative I to join our team at Emergent Holdings. As a key member of our claims team, you will be responsible for examining, investigating, and settling commercial property insurance claims with minimal...
-
Commercial Property Claims Examiner
4 weeks ago
Westerville, Ohio, United States Accident Fund Holdings, Inc. Full timeJob SummaryWe are seeking a highly skilled Commercial Property Senior Claim Representative to join our team at Accident Fund Holdings, Inc. This role requires a strong background in commercial property claims, with the ability to exercise independent decision-making skills and provide informed coverage analysis.Key ResponsibilitiesConduct thorough...
-
Commercial Sales Representative
1 month ago
Westerville, Ohio, United States Rescue Rooter Full timeCommercial Sales RepresentativeRescue Rooter is seeking a skilled Commercial Sales Representative to expand our commercial customer base. As a key member of our team, you will be responsible for securing new customers through face-to-face contact and relationship selling through account management.Key Responsibilities:Securing new customers through...
-
Reconciliation Specialist
2 weeks ago
Westerville, Ohio, United States Orthopedic One Full timeJob Title: Reconciliation SpecialistOrthopedic One is seeking a highly skilled Reconciliation Specialist to join our team. As a key member of our Patient Accounts department, you will play a critical role in ensuring the accuracy and efficiency of our financial reconciliation processes.Responsibilities:Oversee established billing processes related to the...
-
Nurse - IV Therapy Specialist
4 weeks ago
Westerville, Ohio, United States CoreMedical Group Full timeJob Details**Travel Allied Professional Opportunity**CoreMedical Group is seeking a skilled *TH VMS RN IV Therapy (RN)* to join our team of travel allied professionals.**About the Assignment**This exciting opportunity will take you to various locations in Ohio, where you'll have the chance to experience the state's unique attractions and events. From...
-
Nurse - IV Therapy Specialist
1 month ago
Westerville, Ohio, United States CoreMedical Group Full timeJob Details**Travel Allied Professional Opportunity**CoreMedical Group is seeking a skilled *TH VMS RN IV Therapy (RN)* to join our team of travel allied professionals.**About the Assignment**This exciting opportunity will take you to various locations in Ohio, where you'll have the chance to experience the state's unique attractions and events. Whether...
-
Accounting Professional
2 weeks ago
Westerville, Ohio, United States Vaco Full timeBilling Specialist Job DescriptionVaco is seeking a skilled Billing Specialist to join our team. As a Billing Specialist, you will play a critical role in managing customer payments and ensuring accurate financial records.Key Responsibilities:Post customer payments by recording cash, checks, and credit card transactionsIdentify and resolve discrepancies in...