Field Service Representative

2 weeks ago

Westerville, Ohio, United States Schneider Electric Full time
Join Schneider Electric's Industry Services Team

We are seeking a highly skilled Field Service Representative to join our Industry Services team in the United States. As a Field Service Representative, you will play a critical role in ensuring the smooth operation of our customers' equipment and providing exceptional service to our customers.

Key Responsibilities:
  • Servicing, installing, and repairing customer equipment
  • Performance of warranty work and start-up service
  • Performing Startup/Commissioning on Schneider Variable Frequency Drives
  • Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products
  • Construction and testing of circuits and equipment utilizing various tools and machines
  • Technical support in product service, product training and applications including on-site audits
  • Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays
Requirements:
  • Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline
  • 2+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory
  • Experience writing reports and competency in presenting information and responses to managers, clients, and customers
  • The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume
  • The ability to define problems, collect data, establish facts, and draw valid conclusions
  • Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
  • The ability to interpret blueprints and other service documents, including various electrical drawings
  • The capacity to move service equipment weighing up to 50 pounds
What We Offer:
  • A unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid
  • Online training and on-the-job training with a local area mentor
  • An inclusive benefits package to support all of our employees, including flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional service and have the skills and experience required for this role, please submit your application today.

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