Service Advisor

2 weeks ago

Omaha, United States Interstate Companies Inc Full time
Job DescriptionJob Description

Interstate Power Systems is looking for an experienced Service Advisor/Writer for our Omaha Nebraska location. We are offering highly competitive wages

Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. We’re looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you.

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,600 employees in its corporate office and five operating units – Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day

Service Advisor Responsibilities:

  • Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer.
  • Assist fellow service office employees with managing schedule and workload.
  • Manage technician time and monitor repair progress for maximum efficiency.
  • Work with parts department by gathering information to complete repair estimates before updating customer for approval.
  • Work with outside vendors for sublet work needed on customer units.
  • Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors.

Service Advisor Requirements:

  • Basic computer skills
  • High school diploma or equivalent
  • Excellent communication and time management skills
  • Strong problem solver with the ability to think outside of the box.
  • 3 Years of Truck or Automotive Service Writing Experience Required

Service Advisor Qualities:

  • Positive attitude
  • Solid written and verbal communication skills including excellent customer service and phone skills.
  • Organized and able to manage time wisely.
  • The desire to succeed in a day-to-day challenging position.
  • Mechanical Experience
  • Computer Skills (Excel, Word, Excede OS)

Employee Benefits

  • Competitive Wages – Be paid your worth
  • Uniforms - fully supplied by Interstate
  • Tool program - available
  • Tuition assistance - for educational and ongoing career growth
  • Health, dental and vision coverage - begins on the first day of the following month.
  • Paid Time Off - (PTO) starts accruing day one of your full-time employment.
  • Holidays - 6 Holidays and 2 Floating Holidays per year
  • 401(K) - with company matching.
  • Long Term Disability - Supplied
  • Short Term Disability - Supplied
  • Life Insurance - Supplied
  • Healthiest You - Virtual Health Care paid by Interstate.
  • PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
  • Pet Insurance – We care about our furry friends
  • Employee Discounts - available on products and services
  • Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
  • Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

#IPSRT

  • Customer Service Advisor

    3 months ago

    Omaha, United States Deck Bros, LLC Full time

    Description We're looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career...

  • Service Advisor

    3 weeks ago

    Omaha, Nebraska, United States Baxter Auto Group Full time

    Become a key contributor to our team as a Service Advisor at Baxter Auto Group, one of the nation's leading automotive retail groups. We're seeking an exceptional individual to join our team in Omaha, Nebraska, and represent our Subaru dealership.As a Service Advisor, you will be responsible for delivering an unparalleled customer experience by providing...

  • Service Team Specialist

    4 months ago

    Omaha, United States Orion Full time

    About this Opportunity: ​​​As a Service Team Specialist - Elite Advisor Group on the Client Service Team, you will service clients and advisors across all products. This includes customer service call handling, escalated problem resolution, NIGO resolution, providing oversight of workflow and email queues to ensure defined service metrics are...

  • Wealth Advisor

    2 weeks ago

    Omaha, United States Carson Group Holdings, LLC Full time

    Who We Are In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It’s the ultimate measure. We believe in providing value beyond a doubt and in the notion that time will either expose you or promote you, based on your...

  • Wealth Advisor

    2 weeks ago

    Omaha, United States Carson Group Holdings, LLC Full time

    Who We Are In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It’s the ultimate measure. We believe in providing value beyond a doubt and in the notion that time will either expose you or promote you, based on your...

  • Seasonal Beauty Advisor

    5 days ago

    Omaha, United States Ulta Beauty Full time

    Ulta Beauty - 13320 West Maple Road [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend...

  • C.S.A. - Customer Service Advisor

    4 days ago

    Omaha, United States Russell Speeder's Car Wash Full time

    Job DescriptionPosition : C.S.A. - Customer Sales Advisor Location: 2901 N 72nd St - Omaha, NE Compensation, Benefits & Perks $ 16 per hour + Unlimited Commission Commissions are paid every pay period Medical, Dental, and Vision Insurance Flexible scheduling Paid Time Off (PTO) Career Growth based on Performance and not Seniority - 75% of employees were...

  • C.S.A. - Customer Service Advisor

    2 weeks ago

    Omaha, United States Russell Speeder's Car Wash Full time

    Job DescriptionPosition : C.S.A. - Customer Sales Advisor Location: 2901 N 72nd St - Omaha, NE Compensation, Benefits & Perks $ 16 per hour + Unlimited Commission Commissions are paid every pay period Medical, Dental, and Vision Insurance Flexible scheduling Paid Time Off (PTO) Career Growth based on Performance and not Seniority - 75% of employees were...

  • C.S.A. - Customer Service Advisor

    2 weeks ago

    Omaha, United States Russell Speeder's Car Wash Full time

    Job DescriptionPosition : C.S.A. - Customer Sales Advisor Location: 2901 N 72nd St - Omaha, NE Compensation, Benefits & Perks $ 16 per hour + Unlimited Commission Commissions are paid every pay period Medical, Dental, and Vision Insurance Flexible scheduling Paid Time Off (PTO) Career Growth based on Performance and not Seniority - 75% of employees were...

  • Seasonal Sales Advisor

    3 months ago

    Omaha, United States H&M Full time

    H&M - 10000 California Street [Sales Associate / Team Member] As a Seasonal Sales Advisor at H&M, you'll: Provide excellent direct and indirect customer service according to H&M standards; Meet the 5 basic demands on the selling floor, in the fitting room and at the cash point; Answer phones courteously and promptly...Hiring Immediately >>

  • Senior Financial Advisor

    7 days ago

    Omaha, Nebraska, United States Carson Group Holdings, LLC Full time

    Job Summary: We are seeking a Senior Financial Advisor to join our team at Carson Group Holdings, LLC. The successful candidate will have a strong background in finance and accounting, excellent analytical and communication skills, and the ability to work effectively in a fast-paced environment.About the Company: Carson Group Holdings, LLC is a leading...

  • Parts Advisor

    5 months ago

    Omaha, United States Gorges Volvo Cars Full time

    What We're Looking For Gorges Volvo is looking for a Parts Advisor to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. About Us At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward...

  • Technical Service Advisor

    9 hours ago

    Omaha, Nebraska, United States House of Mufflers and Brakes Full time

    Career OpportunityWe are seeking an experienced Customer Service Representative - Automotive to join our team at House of Mufflers & Brakes Total Car Care. As a liaison between customers and service technicians, you will play a crucial role in ensuring exceptional customer service and maintaining long-term relationships with our valued clients.Salary:...

  • Fitness Advisor Sales Associate Cass st

    2 months ago

    Omaha, United States Genesis Health Clubs Full time

    Fitness Advisors provide information and guidance to prospective members regarding club facilities, programs, membership procedures and pricing, in addition to educating current, new and potential members on the benefits of regular exercise. Duties and Responsibilities: Assist in maintaining the profitability of the company through new members sales and...

  • Service and Support Professional

    9 hours ago

    Omaha, Nebraska, United States Baxter Auto Group Full time

    Role OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a member of our team, you will play a critical role in delivering exceptional customer experiences and driving business results.Responsibilities and RequirementsGreet and assist guests, answer phone calls, and assist with setting...

  • Automotive Service Consultant

    3 weeks ago

    Omaha, Nebraska, United States Mad Hatter Auto Repair Full time

    Mad Hatter Auto Repair, a dynamic and customer-focused automotive repair shop in Omaha, is seeking an experienced and dedicated Service Advisor to join our team.We are looking for a highly skilled professional with a proven track record of delivering high-quality customer service.About the RoleThis position is ideal for someone with a strong passion for the...

  • Automotive Service Consultant

    8 hours ago

    Omaha, Nebraska, United States Mad Hatter Auto Repair Full time

    Mad Hatter Auto Repair, a dynamic and customer-focused automotive repair shop in the Omaha area, is seeking an experienced and dedicated Service Advisor to join our team. As a key member of our service department, you will be the primary point of contact for our customers, ensuring a seamless and high-quality service experience.We offer a competitive salary...

  • Senior Behavioral Health Medical Director

    3 weeks ago

    Omaha, Nebraska, United States Heartland Family Service Full time

    About the RoleWe are seeking a highly skilled Senior Behavioral Health Medical Director to join our team at Heartland Family Service. As a key member of our leadership team, you will be responsible for overseeing the medical practice of our agency prescribers and providing psychiatric expertise for complex cases.This is a part-time position that requires 10...

  • Security Service Technician III

    1 month ago

    Omaha, United States Johnson Controls Full time

    Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference. What we offer: Competitive...

  • Customer Service Representative

    7 hours ago

    Omaha, Nebraska, United States House of Mufflers and Brakes Full time

    House of Mufflers & Brakes Total Car CareWe are a locally owned and operated automotive repair business that has been serving the Omaha Metro area for over 50 years. Our mission is to provide exceptional customer service and maintain long-term relationships with our valued clients.Salary: $45,000 - $60,000 per year, depending on experienceAbout the RoleWe...