Event Services Technician

5 days ago

Seattle, United States W3Global Inc. Full time
Job DescriptionJob Description

Title: Event Services Technician (Entry and Senior Level)

Location: Seattle, WA

Workplace type: On-site

Job Type: Full Time

Level: Entry level and Mid-Senior Level

Description

Entry & Senior Event Services Technicians

Company Overview

  • Company is a premium, in-house AV partner.

  • We elevate live event expectations for people and venues who demand better.

  • With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.

  • The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen.

  • We're looking for those people. Company is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary

The Event Services Technician is responsible for assisting with the floor operations, including setup, strike, and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.

Essential Functions

  • Ensure all event sets and strikes are completed according to Company SOPs.

  • Greet guests/clients before event and provide clear instructions on how to operate equipment.

  • Provide continued communication with client to ensure success of all events

  • Follows through on all client requests

  • Look for opportunities to enhance client's event

  • Maintain accurate client event information within the Company's business systems

  • Review daily invoices with client and obtain client's signature on invoice(s)

  • Comply with all Company security and safety measures and is constantly aware of the property

Inventory and location of equipment and ensures inventory is secure from theft and /or damage

  • Ensure all inventory is in good working order and rental condition

  • Ensure any lost stolen or damaged equipment is immediately reported to management.

  • Ensure inventory is secure from theft and/or damage.

  • Make sure all Company occupied areas are clean, organized, and up to Company standards

  • Continually work toward enhancing and improving technical skills to include audio, video/data,

Staging and computer operation and networking.

  • Comply with all Company policies and procedures

  • Other duties as assigned.

Education & Experience

  • High School Graduate or equivalent

  • Prior exposure to audio visual and/or hospitality industry

  • Computer proficiency (hardware, software and networking

Required Skills & Knowledge

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.

  • Strong technical aptitude

  • Good working knowledge of computer hardware and software

  • Planning ability; able to plan prioritize

  • Strong interpersonal skills

  • Excellent verbal and written communication skills

  • Excellent organizational skills and attention to detail

  • Strong team player orientation

  • Commitment to best-in-class customer service for internal and external stakeholders

  • Professional appearance

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

  • Generous time off with PTO, holidays and sick/personal days

  • 401k with a contribution match

  • Insurances; health, vision, dental and more

Skills:

  • Communication

  • Organization Skills

  • Attention to Detail

  • Audio Visual (AV) Systems

  • Audio Visual Support

  • Customer Service

  • Interpersonal Skills

  • Live Sound

  • Video Conferencing

  • Written Communication

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