Deskside Support Technician

2 months ago


Wilmington, United States TEKsystems Full time
Job DescriptionJob Description

 

Duration

2 years

 

Req Description

 

Description

Resource will provide W7/10 Deskside/Network Support to remote field locations. We need a trusted and responsible resource that can work with little or no supervision to support these remote sites.
Technician Requirements:
Day to Day support—of end users—customer service
2 to3 years+ of 100 % day to day Deskside (Hands on support) experience in a corporate environment (any where in that experience range 2.5 to 4 years)
Window OS and MS office support experience
Client Networking support
Desktop/Laptop Installation/de-installation experience
Desktop/Laptop hardware support
A+/N+/MCP or and technical certifications are a huge bonus.

On-Site Deskside Support. Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD, excellent written and verbal skills are a MUST.

 

Enterprise Req Skills

desktop,imac

 

Job Title

Desktop technician

 

Top Skills Details

1. 2 to 3 years Windows 7/10 Desktop Support experience in a corporate environment.
2. 2 to 3 years End user client support specifically in a windows corporate environment
3. Experience working with Active Directory (password resets, account lock outs, etc)

 

Worksite Address

Wilmington,Delaware,United States,19803

 

Additional Information

 

Drug Test Required

false

 

Experience Level

Intermediate Level

 

External Communities Job Description

One of our clients is looking for a desktop support technician. Ideal candidate has 3-5 years of desktop experience as well as imac.

 

EVP

You will be working for a global insurance provider working with executives and associates.

 

Work Environment

Insurance company

 

Additional Skills Tags

 

Additional Skills & Qualifications

They have service now for their ticketing system. Someone who is familiar with Service now is a nice to have

 

Business Qualification

 

Impact to the Internal/External Customer

They need additional support for the internal employees.

 

 

 



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