Deskside Support Technician
2 months ago
Duration
2 years
Req Description
Description
Resource will provide W7/10 Deskside/Network Support to remote field locations. We need a trusted and responsible resource that can work with little or no supervision to support these remote sites.
Technician Requirements:
Day to Day support—of end users—customer service
2 to3 years+ of 100 % day to day Deskside (Hands on support) experience in a corporate environment (any where in that experience range 2.5 to 4 years)
Window OS and MS office support experience
Client Networking support
Desktop/Laptop Installation/de-installation experience
Desktop/Laptop hardware support
A+/N+/MCP or and technical certifications are a huge bonus.
On-Site Deskside Support. Deskside Support Tech. Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD, excellent written and verbal skills are a MUST.
Enterprise Req Skills
desktop,imac
Job Title
Desktop technician
Top Skills Details
1. 2 to 3 years Windows 7/10 Desktop Support experience in a corporate environment.
2. 2 to 3 years End user client support specifically in a windows corporate environment
3. Experience working with Active Directory (password resets, account lock outs, etc)
Worksite Address
Wilmington,Delaware,United States,19803
Additional Information
Drug Test Required
false
Experience Level
Intermediate Level
External Communities Job Description
One of our clients is looking for a desktop support technician. Ideal candidate has 3-5 years of desktop experience as well as imac.
EVP
You will be working for a global insurance provider working with executives and associates.
Work Environment
Insurance company
Additional Skills Tags
Additional Skills & Qualifications
They have service now for their ticketing system. Someone who is familiar with Service now is a nice to have
Business Qualification
Impact to the Internal/External Customer
They need additional support for the internal employees.
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