Cloud Support Specialist

4 days ago


Wilmington, North Carolina, United States Piper Companies Full time
Cloud Support Technician

At Zachary Piper Solutions, we are seeking a highly skilled Cloud Support Technician to join our team in Elkridge, MD. As a Cloud Support Technician, you will be responsible for providing operational support for Microsoft Azure and Office365 within our Secure Operations Centers (SOCs).

Responsibilities:
  • Monitor deployment flow and promptly escalate issues to deploying teams.
  • Collaborate with feature teams to resolve volume drivers.
  • Execute documented deployment scripts and procedures.
  • Coordinate restoration actions with internal and external teams.
  • Support outage recovery efforts within defined SLAs.
  • Log all actions in designated systems for audits and root cause analysis.
  • Drive recovery efforts with feature teams.
  • Troubleshoot and resolve customer or service outages.
  • Update operational procedures and training documentation as necessary.
  • Manage secure work area operations, including hardware deployments and physical escort duties.
  • Assist with equipment troubleshooting and user account requests.
Requirements:
  • Active TS/SCI with Fullscope Polygraph clearance.
  • Bachelor's Degree in IT or equivalent practical experience.
  • 1 year of experience in Information Technology.
Benefits:
  • Up to $125,000 depending on experience.
  • Medical, Dental, Vision, 401k, paid time off, and holidays.


  • Wilmington, North Carolina, United States Piper Companies Full time

    {"h1":"Cloud Support Technician","p":"At Zachary Piper Solutions, we are seeking a skilled Cloud Support Technician to join our team in Elkridge, MD. As a Cloud Support Technician, you will be responsible for ensuring 24x7x365 service delivery across various responsibilities, including monitoring deployment flow, collaborating with feature teams, and...


  • Wilmington, North Carolina, United States KELLER - North America Full time

    Cloud Engineer Job DescriptionKeller - North America is seeking an experienced Cloud Engineer to join our Ground Improvement Group based in Hanover, MD. This role can be fully remote, but a candidate in the Eastern Time Zone is preferred.Responsibilities:Create a secure and well-managed enterprise environment in AzureConfigure and manage virtual networks in...


  • Wilmington, North Carolina, United States STRATUS Solutions Full time

    About UsAt Stratus Solutions, we're innovating to solve real-world problems. Our team of experts enhances the ability of federal government customers to preserve national security, deliver justice, and serve the public with advanced technologies and quality analysis.We work closely with agencies and industry to overcome technical and cultural hurdles to...


  • Wilmington, North Carolina, United States Applied Insight Full time

    About UsAt Applied Insight, we're passionate about solving real-world problems and making a meaningful impact. Our team of engineers and technologists work closely with government agencies and industry partners to overcome technical and cultural hurdles, empowering them with the latest cloud infrastructure, big data, and cyber capabilities.Job...


  • Wilmington, North Carolina, United States DeNovo Solutions, LLC Full time

    Job Summary:We are seeking a highly skilled Senior Cloud Engineer to join our team at DeNOVO Solutions, LLC. As a Senior Cloud Engineer, you will be responsible for designing and implementing cloud infrastructure and provisioning, as well as managing and optimizing Kubernetes clusters. You will also be responsible for authoring with Helm, Bash scripting in a...


  • Wilmington, North Carolina, United States ManTech Full time

    Secure Our Nation, Ignite Your FutureWe are seeking a skilled AWS Developer to join our dynamic team. In this role, you will be responsible for designing, building, and maintaining next-generation cloud-based systems using Kubernetes.Key Responsibilities:Perform requirements analysis, software development, installation, integration, evaluation, testing, and...


  • Wilmington, North Carolina, United States Applied Insight Full time

    About UsAt Applied Insight, we're passionate about innovating to solve real-world problems. Our team of experts enhances the ability of federal government customers to preserve national security, deliver justice, and serve the public with advanced technologies and quality analysis.We work closely with agencies and industry to overcome technical and cultural...


  • Wilmington, North Carolina, United States Diverse Lynx Full time

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Diverse Lynx LLC. As a key member of our team, you will be responsible for providing technical support and expertise in Oracle ERP applications delivery.Key ResponsibilitiesProvide technical support and expertise in Oracle ERP applications deliveryWork closely...


  • Wilmington, North Carolina, United States STRATUS Solutions Full time

    About UsAt Stratus Solutions, we're dedicated to delivering innovative solutions that drive real-world impact. Our team of experts is passionate about harnessing the power of cloud technology to enhance the ability of federal government customers to preserve national security, deliver justice, and serve the public.We work closely with agencies and industry...

  • IT Support Specialist

    2 weeks ago


    Wilmington, North Carolina, United States CW IT SUPPORT INC Full time

    Job Title: Tier 1 Support TechnicianAt CW IT Support Inc., we are seeking a highly skilled and customer-focused IT Support Technician to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients in Eastern North Carolina and surrounding areas.Job Summary:We are looking for a talented...


  • Wilmington, North Carolina, United States Applied Insight Full time

    About UsAt Applied Insight, we're a team of engineers dedicated to solving real-world problems. Our mission is to enhance the ability of federal government customers to preserve national security, deliver justice, and serve the public with advanced technologies and quality analysis.We work closely with agencies and industry to overcome technical and cultural...


  • Wilmington, North Carolina, United States CW IT SUPPORT INC Full time

    IT Project Technician Job DescriptionWe are seeking a highly skilled and experienced IT Project Technician to join our team at CW IT Support Inc. in Wilmington, NC. As an IT Project Technician, you will be responsible for implementing and deploying complete business IT solutions, including servers, workstations, networks, VOIP, Cloud environments, Azure /...


  • Wilmington, North Carolina, United States Applied Insight Full time

    About UsAt Applied Insight, we're passionate about innovating to solve real-world problems. Our team of experts enhances the ability of federal government customers to preserve national security, deliver justice, and serve the public with advanced technologies and quality analysis.We work closely with agencies and industry to overcome technical and cultural...

  • Support Specialist

    2 days ago


    Wilmington, North Carolina, United States The Charles Lea Center Full time

    Job OverviewWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at The Charles Lea Center. As a Community Support Specialist, you will play a vital role in supporting individuals with disabilities to live independently and achieve their goals.Your primary responsibility will be to provide direct support and care...

  • Support Specialist

    1 week ago


    Wilmington, North Carolina, United States Trillium Health Resources Full time

    About Trillium Health ResourcesTrillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. We serve 46 counties and help individuals and their families strengthen well-being and build foundations for a healthy life.Job SummaryWe are...

  • IT Support Specialist

    1 month ago


    Wilmington, North Carolina, United States State of North Carolina Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at the North Carolina Administrative Office of the Courts. As an IT Support Specialist, you will provide technical support for production information technology for judicial personnel in Buncombe County.Key Responsibilities:Provide customer support in...

  • IT Support Specialist

    4 weeks ago


    Wilmington, North Carolina, United States CRG Full time

    IT Help Desk Night Support SpecialistWe are seeking a highly skilled and customer-focused IT Help Desk Night Support Specialist to join our team at CRG. As a key member of our IT support team, you will provide top-notch technical assistance to our employees, ensuring seamless operations and minimizing downtime.Key Responsibilities:Provide routine IT phone...


  • Wilmington, North Carolina, United States Jobscore (Aurelio Neto) - DE Full time

    About UsWe are a team of engineers dedicated to solving real-world problems and enhancing the ability of federal government customers to preserve national security, deliver justice, and serve the public with advanced technologies and quality analysis.We work closely with agencies and industry to overcome technical and cultural hurdles to innovation,...

  • IT Support Specialist

    2 hours ago


    Wilmington, North Carolina, United States Automate IT Inc Full time

    Job SummaryA Technical Support Specialist is needed to provide technical support for desktop computers, printers, and troubleshoot issues at Automate IT Inc. The ideal candidate will have excellent problem-solving abilities and strong communication skills.Key ResponsibilitiesProvide technical support for desktop computers and printersTroubleshoot issues and...


  • Wilmington, North Carolina, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Lockheed Martin. As a key member of our cybersecurity team, you will play a critical role in protecting our networks and systems from cyber threats.Key ResponsibilitiesProvide technical support and troubleshooting for complex system issuesCollaborate with...