Business Systems Analyst Simplicity Rx

1 month ago

Westlake, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Business Systems Analyst to join our team in Westlake, Ohio, in the Service industry. This role will primarily involve delivering successful client implementations, providing ongoing client support, and acting as a liaison between various teams and clients.

Responsibilities:
• Analyze and translate data between proprietary and standard file formats to resolve business issues
• Document and implement functional requirements, technical specifications, and template documentation designs according to client's business needs
• Review complex data files, create mapping documents, interpret client requirements, and provide guidance on best practices
• Utilize SQL databases to analyze inputs/outputs and identify necessary coding changes
• Communicate effectively with clients, including executive level stakeholders, technical and non-technical resources
• Collaborate with internal departments, including information technology, to develop or enhance client products
• Identify and implement opportunities for improvements and escalate issues for resolution as needed
• Develop and maintain strong working relationships with new and existing clients
• Manage the implementation of new payment delivery technology projects in coordination with the Project Management Team
• Participate in internal daily stand-up meetings related to the projects you are involved in.• In-depth experience with Agile Scrum methodologies
• Proficiency in using Crystal Reports for business analysis and reporting
• Significant experience in Business Analysis, including requirements gathering, analysis and design, development of functional specifications, system configuration, and user acceptance testing
• Excellent problem-solving skills, with a proven ability to design and optimize business processes and integrate process improvements
• Strong written and verbal communication skills, with the ability to clearly articulate complex issues to a wide range of audiences
• Ability to work effectively in a team environment, as well as independently
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment
• Strong attention to detail and high standards for quality and accuracy in work output
• Excellent analytical skills, with the ability to understand and interpret a variety of complex data
• Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.

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