Business Analyst

17 hours ago

Westlake, Ohio, United States Fidelity TalentSource LLC Full time
About the Role

Fidelity TalentSource LLC is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in crafting business requirements that drive our ability to serve as a directed record keeper for our plan sponsors.

Key Responsibilities
  • Partner with the Scrum Leader/Squad Leader to understand the goals and work for each sprint.
  • Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects.
  • Perform complex data analysis and reporting for effective client decisions.
  • Proactively identify problems with business requirements and recommend modifications to the functional solution which may impact the system design.
  • Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities.
  • Perform root cause analysis when issues arise before and after code migrations.
  • Assist with training, mentoring, and coaching new associates.
Requirements
  • Education: BS or BA Required.
  • Experience: 5 – 7 years of Business Analysis experience required.
  • At least 5 years of direct experience with Health & Welfare Annual Enrollment.
  • 5 – 7 years of experience in Health & Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation.
  • Ability to critically analyze complex business requirements/product issues.
  • Proven understanding of Fidelity's end to end business process life cycle, data process flows, and plan level provisions is desired.
  • Proficient understanding of core product mechanics, record keeping systems and regulatory environment.
  • Critical thinking skills and initiative; ability to think across Agile Squads and product categories.
  • Ability to function at an elevated level in an exciting Agile work environment.
  • Strong technical skills and an ability to apply them in an analytical process.
  • Strong organizational skills to define and meet deadlines within an Agile squad structure.
  • Advanced skills in MS Word, MS Excel, and MS Access.
About Fidelity TalentSource LLC

Fidelity TalentSource LLC is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ftsjobs.com.

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