Fidelity TalentSource LLC | Business Systems Analyst
4 weeks ago
Business Systems Analyst (Salesforce)
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX
The Role
The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize products, services, and experiences by:
- Integrating deep research & industry awareness
- Impacting product strategy
- Driving implementation across all client and associate touchpoints.
This position provides business analysis and expertise to support the creation of digital experiences that support our clients and associates. The Business Systems Analyst plays a leading role in all phases of digital product management, including:
- Discovering the right opportunities using data
- Defining the requirements
- Crafting innovative solutions
- Supporting client and field readiness
- Measuring the business outcomes
The Expertise and Skills You Bring
- Bachelor's degree in business, finance, management or technology related field
- 8+ years of business/systems analysis, product management or software engineering experience delivering customer or associate focused digital solutions of high value
- Contact center digital solutions expertise
- Client-obsessed with a passion to tackle challenges through a data driven approach
- Strong acquisition, refinement, and prioritization of requirements
- High level business logic design or interpretation
- Validation of outcomes by way of quantitative and qualitative measures that align with product area goals
- User Acceptance testing experience
- Experience in iterative SDLC and changing requirements
- Superb communication & story telling skills, conveying the vision and impact of digital solutions through using data and visualization
- An affinity for technology and a continuous learning approach regarding industry innovations
The Team
Digital Solutions chapter members are passionate about bringing together process, technology, analytics and user experience to scale our ability to serve our growing client and associate base. Our members share a set of core product management and analytical skills, as well as a set of differentiated skills which extend their ability to meet the needs of the squad to which they are aligned.
You will be aligned with one of our Salesforce squads that is helping our associates by making their lives easier and experience better.
Dynamic Working
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at
FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit
FidelityCareers.com.Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
-
westlake, United States Fidelity TalentSource LLC Full timeSystems Analyst The Role This is an opportunity for a highly motivated Senior Systems Analyst to deliver the next generation of customer authorization solutions supporting Fidelity business applications. Westlake, Texas Pay Range: $40-50/hour The ideal candidate brings expertise working as a Systems analyst with an interest in security-focused teams and...
-
westlake, United States Fidelity TalentSource LLC Full timeBusiness Systems Analyst (Salesforce) Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX! The Role The Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize...
-
Westlake, United States Fidelity TalentSource LLC Full timeBusiness Systems Analyst (Salesforce)Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX!The RoleThe Digital Solutions chapter builds world class digital experiences at scale. Our chapter members humanize...
-
westlake, United States Fidelity TalentSource LLC Full timeThe Role The Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide. Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed....
-
Westlake, United States Fidelity TalentSource LLC Full timeThe RoleThe Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide. Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed. You...
-
westlake, United States Fidelity TalentSource LLC Full timeBusiness Systems Analyst (Contact Center Digital Solutions) Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Contact Center Digital Solutions) to work in Westlake, TX! The Role The Digital Solutions chapter builds world class digital...
-
Westlake, United States Fidelity TalentSource LLC Full timeBusiness Systems Analyst (Contact Center Digital Solutions)Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Contact Center Digital Solutions) to work in Westlake, TX!The RoleThe Digital Solutions chapter builds world class digital...
-
westlake, United States Fidelity TalentSource LLC Full timeSenior Systems Analyst The Role This is an opportunity for a highly motivated Senior Systems Analyst to deliver the next generation of customer authorization solutions supporting Fidelity business applications. The ideal candidate brings expertise working as a Systems analyst with an interest in security-focused teams and application development teams. ...
-
westlake, United States Fidelity TalentSource LLC Full timeSenior Systems Analyst The Role This is an opportunity for a highly motivated Senior Systems Analyst to deliver the next generation of customer authorization solutions supporting Fidelity business applications. The ideal candidate brings expertise working as a Systems analyst with an interest in security-focused teams and application development teams. ...
-
Westlake, United States Fidelity TalentSource LLC Full timeDue Diligence Analyst, Legal, Risk & Compliance Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Due Diligence Analyst to work at our Westlake, Texas office! This position provides critical investigative research support to a number of Fidelity business units...
-
westlake, United States Fidelity TalentSource LLC Full timeCYBERSECURITY ANALYST Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.! We are currently sourcing for a Cybersecurity Fraud Analyst to work in Westlake, TX. The Role As a Cybersecurity Analyst, you will work closely with peers within the Fraud Intelligence Unit to respond to active fraud events and...
-
westlake, United States Fidelity TalentSource LLC Full timeDue Diligence Analyst, Legal, Risk & Compliance Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Due Diligence Analyst to work at our Westlake, Texas office! This position provides critical investigative research support to a number of Fidelity business units...
-
Fidelity TalentSource LLC | Systems Engineer
1 week ago
westlake, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Salt Lake City UT. Team The main responsibility of the team is to lead initiatives which improve the operational stability and...
-
Fidelity TalentSource LLC | Systems Engineer
1 week ago
Westlake, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake TX or Salt Lake City UT.TeamThe main responsibility of the team is to lead initiatives which improve the operational stability and...
-
westlake, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Analyst, Financial Crimes Surveillance to work Hybrid at our Westlake, TX facility. The Role The Financial Crimes-Anti-Money Laundering Surveillance group plays a vital role in helping the firm meet its overall...
-
westlake, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Analyst, Financial Crimes Surveillance to work Hybrid at our Westlake, TX facility. The Role The Financial Crimes-Anti-Money Laundering Surveillance group plays a vital role in helping the firm meet its overall...
-
westlake, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Associate Compliance Analyst to work in Boston, MA or Westlake, TX! This is an exciting opportunity for those who enjoy working in a dynamic, high volume and fast-paced operations environment. Working in a deadline...
-
Westlake, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Associate Compliance Analyst to work in Boston, MA or Westlake, TX!This is an exciting opportunity for those who enjoy working in a dynamic, high volume and fast-paced operations environment. Working in a deadline...
-
Westlake, United States Fidelity TalentSource LLC Full timeDue Diligence Analyst, Legal, Risk & ComplianceFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Due Diligence Analyst to work at our Westlake, Texas office!This position provides critical investigative research support to a number of Fidelity business units including...
-
Westlake, TX, United States Fidelity TalentSource LLC Full timeFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to work Hybrid at our Westlake, TX; Merrimack, NH; or Covington, KY facility. As a Fraud Surveillance Analyst, you work on the front lines, monitoring for evidence and signs that a...
