Case Manager
3 hours ago
Are you searching for a meaningful role that makes a significant impact on individuals and households in the community? If so, we're looking for a Case Manager to join a local nonprofit team, offering you an opportunity not just to work but to influence lives and make a difference.
In this pivotal role as a Case Manager, you'll facilitate personal aid services to individuals and households within the Lehigh Valley. Expect to be part of a vibrant team and dive headlong into tasks such as the organization, assessment, and acceptance of applications for energy aid.
Key Tasks and Obligations
- Take a proactive role in the handling and examination of energy aid applications, embodying a respectful and courteous approach throughout.
- Process energy aid applications, complying with company policies and grant stipulations, will make a real difference to those in need.
- Evaluate and process utility assistance requests in compliance with our policies and regulations
- You'll have a key role in maintaining precise client documentation and compiling regular reports.
- Maintain comprehensive client records and ensure they adhere to our policies
- Generate detailed weekly, monthly, quarterly, and annual reports as per our requirements
- Provide necessary information and referral to additional internal and external support resources as appropriate
Requirements:
- Prior completion of education beyond high school in a relevant discipline or related hands-on experience in human services or client relations.
- Bilingual in English and Spanish, bringing you closer to our diverse clientele.
- Top-tier customer interaction
- Technological proficiency
- Adaptability to a brisk work pace
- Keen attention to detail
This is an opportunity to be a part of a dedicated team, passionate about the services that are offered, and the work this team does. This team provides a supportive and energetic environment that encourages professional growth while making a real impact in the community. Join them today and further your career while making a difference For immediate consideration, please call us directly at 610.882.1700
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