Service Manager

1 month ago


San Antonio, United States Cortland Full time
Job DescriptionJob Description

We are seeking a Service Manager to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion-dollar, multifamily apartment home community.

The Superhero

  • Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
  • Make your community a higher functioning and more efficient place for residents to call home
  • Help your team anticipate problems that residents might have before they even occur
  • Serve as your community’s point person for creating a worry-free living environment

 

The Team Leader

  • Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
  • Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
  • Oversee and inspect your team’s work, and sometimes perform the tasks yourself
  • Make sure your team is constantly on the lookout for areas of concern, using our “safety first” motto

 

The Organizer

  • Keep track of a crazy number of details without feeling like your head might explode
  • Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records
  • Manage to keep the service vendors, maintenance budget, and supplies inventory on track

 

The Impact You Can Make

  • Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively.
  • Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs.
  • Renewals have skyrocketed because life at your community is so worry-free – residents feel like they're on one giant "staycation."

Qualifications:

  • Solid record of carpentry, plumbing, and electrical repair experience
  • Impeccable record-keeping and reporting skills
  • Physical agility and mobility
  • Resourceful problem solver
  • Current EPA and CPO certifications
Company DescriptionAt Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.Company DescriptionAt Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

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