Medical Receptionist
2 days ago
Responsibilities:
• Greet and assist visitors in a timely and efficient manner
• Handle inbound calls and take messages when necessary
• Schedule appointments and update patient information in the system
• Ensure the office and reception area is always clean and presentable
• Utilize software such as NexGen, MS Word, and Outlook for various administrative tasks
• Check in patients and assist with general office functions
• Use skills such as Cerner Technologies, Dentrix Dental Software, and EHR SYSTEM for specific tasks
• Provide exemplary customer service and maintain a pleasant demeanor at the front desk
• Ensure all customer inquiries are resolved in a timely manner
• Monitor patient accounts and take appropriate action as needed• Proficiency in Cerner Technologies
• Experience with Dentrix Dental Software
• Familiarity with EHR SYSTEM
• Excellent communication skills for answering inbound calls
• Ability to check in patients efficiently
• High School Diploma or equivalent
• Previous experience in a medical office setting
• Strong organizational skills and attention to detail
• Ability to handle confidential information
• Strong customer service skills
• Ability to multitask in a fast-paced environment
• Knowledge of medical terminology is a plus
• Proficiency in Microsoft Office Suite
• Ability to work a flexible schedule, including evenings and weekends if required.
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