Assoc II Pat Fin Svcs Collect

4 weeks ago

Philadelphia, United States Robert Half Full time
Job DescriptionJob Description

Robert Half is offering an amazing opportunity in the healthcare industry for an Accounts Receivable Clerk based in Philadelphia, Pennsylvania. As an Accounts Receivable Clerk tis role involves resolving complex patient accounts and ensuring quality customer service. Click the apply button today and get your career moving in the right direction.


As an Accounts Receivable Clerk your responsibilities will include:

• Review system work queues, insurance contracts, and other reports to identify third-party insurance accounts receivable balances to collect expected amounts due.


• Provide exceptional customer service to all patients and stakeholders.


• Responsible for supervising and maintaining accurate customer credit records.


• Utilize computer skills to efficiently process customer credit applications.


• Use EPIC software for healthcare collection processes and patient account management.


• Ensure all duties are performed in line with quality standards.


• Keep up to date with changes in insurance claims and contracts.


• Complete mandatory educational requirements annually.


• Carry out other duties as assigned by the supervising authority.

The ideal Accounts Receivable Clerk will have:


• Demonstrated proficiency in Customer Service, ensuring patient satisfaction and resolution of queries.


• Ability to maintain Quality standards in all tasks and interactions.


• Experience in Accounts Receivable (AR), with a focus on accuracy and timeliness.


• Knowledge of Contracts, specifically related to healthcare and insurance.


• Familiarity with Insurance processes, including claims and reimbursements.


• Supervising experience, capable of leading a team to achieve targets.


• Understanding of Production operations within a healthcare setting.


• Proficiency in Collection Processes, ensuring timely payments and resolving discrepancies.


• Familiarity with HealthCare.gov and its functionalities.


• Strong Computer Skills, comfortable with using software and digital tools.


• Experience in handling Insurance Claims, ensuring prompt resolution.


• Proficiency in Epic Software, used for managing patient records.


• Understanding of Patient Account management, maintaining confidentiality and accuracy.


• Experience in managing Queues, ensuring smooth workflow.


• Knowledge of Third Party Insurance and its implications in patient financial services.

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