Administrative Assistant
4 days ago
Responsibilities:
• Managing and answering inbound and outbound calls efficiently.
• Providing excellent customer service in all interactions.
• Accurately entering data and maintaining up-to-date records.
• Handling email correspondence professionally and promptly.
• Scheduling appointments and managing calendars using Microsoft Outlook.
• Creating and managing documents using Microsoft Word, Excel, and PowerPoint.
• Ensuring accurate customer credit records and taking appropriate action as necessary.
• Processing customer credit applications with attention to detail.
• Monitoring customer accounts and responding to inquiries swiftly.• Proficiency in Microsoft Office Suite including Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint
• Capability to handle inbound and outbound calls professionally
• Experience in customer service and ability to manage customer queries effectively
• Strong data entry skills with attention to detail and accuracy
• Ability to manage email correspondence and ensure timely responses
• Skilled in scheduling appointments and managing calendars
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong organizational skills and ability to manage administrative tasks efficiently
• High school diploma or equivalent qualification required
• Previous experience in an administrative role would be advantageous.
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