IT Support Specialist
1 month ago
Responsibilities:
• Set up workstations and ensure they are connected to the network and the internet
• Provide ongoing IT support to employees, allowing the main IT person to focus on server rebuild
• Assist with the migration of servers to a new location
• Manage the configuration and setup of VPN and Office 365
• Handle the setup and maintenance of Cisco secure client and Mobile pass authentication
• Resolve technical issues related to Apple and Mac devices, Microsoft products, and computer hardware
• Manage resets of passwords for employees
• Ensure smooth operation of the VOIP phone system
• Maintain high levels of technical expertise and continuously update your knowledge on new technologies.• Proficiency in Cisco Technologies is required.
• Familiarity with Mac Computers is essential.
• Applicants must have a strong understanding of Microsoft products.
• Knowledge of Active Directory is a must.
• The ability to troubleshoot and maintain Apple Devices is necessary.
• Applicants should have experience with Computer Hardware.
• Configuration Management skills are essential.
• Prior experience in a manufacturing environment is desirable.
• Excellent problem-solving skills and the ability to think quickly under pressure.
• Strong communication skills, both written and verbal.
• Ability to work well in a team and independently.
• A commitment to continuous professional development.
• Willingness to work flexible hours, including evenings and weekends if required.
• Relevant certifications in IT Support and Systems Management would be advantageous.
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