Front Desk Coordinator

7 days ago


Boston, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Front Desk Coordinator in the hospitality industry, located in Boston, Massachusetts. As a Front Desk Coordinator, your role will be centered around providing administrative assistance, handling a multi-line phone system, and offering concierge services to our guests.

Responsibilities
• Providing exceptional customer service to guests and ensuring their needs are met
• Managing and organizing files efficiently to maintain accurate records
• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word for various administrative tasks
• Handling a multi-line phone system and addressing customer inquiries promptly
• Processing data entry tasks and maintaining up-to-date records
• Delivering concierge services, offering information, and providing solutions to guests
• Utilizing strong interpersonal skills to build relationships with guests and team members.• Proven experience in Administrative Assistance
• Proficiency in Answering Multi-Line Phone System
• Prior experience in Concierge Services
• Exceptional Customer Service skills
• Proficiency in Data Entry tasks
• Excellent Interpersonal Skills
• Proficiency in Microsoft Excel
• Skilled in using Microsoft Outlook
• Proficiency in Microsoft Word
• Experience in Organizing Files

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