Customer Service Manager
2 weeks ago
Responsibilities
• Oversee and ensure efficient and accurate processing of customer applications
• Maintain and update customer records to ensure data accuracy
• Resolve customer inquiries promptly and professionally to maintain high customer satisfaction
• Monitor customer accounts and take necessary actions based on account status
• Utilize ERP systems and Office Suite to manage customer data and generate reports
• Ensure compliance with company terms and conditions, quality requirements, and shipping protocols
• Manage the hiring process and employee relations within the customer service department
• Utilize ADP and Ceridian financial services to manage customer accounts
• Implement and oversee HCM and ATS processes within the department
• Maintain strong communication within the team and with other departments.• Proven experience with ADP - Financial Services
• Proficiency in using ADP Workforce Now
• Strong knowledge of ATS - Asynchronous Transfer Mode
• Familiarity with Ceridian software
• Solid understanding of HCM (Human Capital Management)
• Demonstrated expertise in Benefit Functions
• Excellent communication skills, both verbal and written
• Strong understanding of Compliance regulations within the industry
• Proven ability in handling Employee Relations effectively
• Proficiency in Hiring Processes, including recruitment, interviewing, and onboarding.
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Customer Service Manager
5 days ago
Randolph, Vermont, United States Rite Aid Full timeLead Service Associate Job DescriptionAt Rite Aid, we are committed to improving health and wellness in our communities. As a Lead Service Associate, you will play a key role in delivering exceptional customer service and supporting store operations.About the Role:The estimated salary for this position is $45,000 - $60,000 per year, depending on experience...
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Customer Service Representative
7 days ago
Randolph, New York, United States Tops Friendly Markets Full timeWe're seeking highly motivated individuals to join our Store Team as Customer Service Representatives. In this role, you'll be the face of Tops Friendly Markets, providing excellent service to our customers and contributing to a positive shopping experience.
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Customer Service Representative
7 days ago
Randolph, New Jersey, United States Weis Full timeAbout Weis MarketsWeis Markets is a company that values its associates and strives to create a positive work environment. We are passionate about teamwork and community growth.Job SummaryThe Customer Experience Associate is responsible for providing excellent customer service, operating front-end scanning equipment, and maintaining accuracy during...
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Assistant Customer Service Manager
2 days ago
Oakland Township, United States Kroger Rochester Hills Full time $18Position Title: Assistant Customer Service ManagerDepartment: Front-endPosition Reports To: Store ManagementPosition Summary:Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals...
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Service and Spare Parts Manager
3 months ago
Randolph, United States Synerfac Full timeWe are looking for a proactive and skilled Service and Spare Parts Manager to lead our team in ensuring the smooth operation and maintenance of our cutting-edge machinery in the packaging and pharmaceutical industries. Key Responsibilities: * Spare Parts Management: Utilize CAD files (AutoCAD, SolidWorks) and old Bills of Materials (BOMs) to identify and...
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Customer Service Representative-Randolph, VT
6 months ago
Randolph, United States Bar Harbor Bank & Trust Full timeBar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! As the first point of contact for our customers, the Customer Service Representative is critical to Bar...
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Sales Service Coordinator
1 month ago
Randolph, United States Praxis Packaging Full timeOverview: Established in 1989, Praxis Packaging is FDA, DEA, and cGMP certified with production facilities in Grand Rapids, MI, and Randolph, NJ and is a leading provider of primary and secondary contract packaging services for pharmaceutical, medical device, animal health, and health and beauty markets. The Sales Service Coordinator position provides...
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Randolph, Minnesota, United States Securian Financial Group Full timeCompany Overview:Securian Financial Group, Inc. is a leading provider of life insurance, investment products, and financial services in the United States. With a strong commitment to customer satisfaction and a reputation for excellence, Securian Financial has been serving individuals, families, and businesses for over 100 years.Salary:The estimated base pay...
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Customer Service Representative
6 days ago
Randolph, Minnesota, United States Kwik Trip, Inc. Full timeAbout UsKwik Trip, Inc. is a family-owned business that has been serving its guests and coworkers since 1965. Our company culture is built on treating everyone like family and striving to make a difference in people's lives.Job Description:We are seeking energetic and outgoing individuals to join our Food/Guest Service team as Customer Service...
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Customer Success
2 weeks ago
Randolph, United States Mastercool Full timeCompany Overview: Mastercool Inc, a growing midsize manufacturing company, located in Randolph, NJ is looking for a friendly, communicative, and professional Customer Service Representative. Mastercool is a family owned and operated company that has been supplying professional air conditioning, service tools and equipment to the automotive and HVAC/R...
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Customer Service Representative
1 week ago
Tredyffrin Township, United States Universal Health Services, Inc. Full timeResponsibilities Qualified applicants will reach remote status upon succesful onboarding/metric goals. Candidates *MUST* live in the King of Prussia, PA area. Independence Physician Management - IPM As an IPM employee you will be part of a first class organization offering:A Challenging and rewarding work environmentCompetitive Compensation & Generous Paid...
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Driver Helper
4 weeks ago
RANDOLPH TOWNSHIP, United States United Parcel Service Full timeSHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...
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Sales Service Coordinator
2 days ago
Randolph, New Jersey, United States Praxis Packaging Full timeJob SummaryAt Praxis Packaging, we are seeking a Sales Service Coordinator to provide exceptional customer service to our clients and resolve their issues by offering solutions, explanations, and other options.The Sales Service Coordinator will act as a facilitator with our production, logistics, and quality departments to ensure that products are produced...
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Customer Service Associate
4 months ago
Pennsauken Township, United States Savers Value Village Full timeDescription Job Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
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Customer Service Representative
1 month ago
Ohio Township, United States Destination Pet LLC Full timeJob DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...
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Inside Sales/Customer Service
6 months ago
Pennsauken Township, United States Fessenden Hall Inc Full timeTitle: Inside Sales / Customer ServiceHopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey....
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Inside Sales/Customer Service
1 week ago
Pennsauken Township, United States Fessenden Hall Inc Full timeTitle: Inside Sales / Customer ServiceHopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey....
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Customer Service Representative and Trainer
7 days ago
Clinton Township, Michigan, United States Michigan Farm Bureau Full timeJob DescriptionWe are seeking a skilled Customer Service Representative and Trainer to join our team at Michigan Farm Bureau. As a key member of our organization, you will be responsible for providing exceptional customer service, training staff, and overseeing daily office operations.About the JobThis is a Regular Full-Time position with 1 opening in Macomb...
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Customer Service
1 week ago
Sycamore Township, United States Whole Foods Market Full timeJob DescriptionAt Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent...
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Senior Customer Success Manager
3 months ago
Cranberry Township, United States TrueCommerce Full timeAre you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact. TrueCommerce is seeking customer-centric talent for our Sr. Customer Success Manager role to focus on retention and engagement of our key ecUtopia customers. The Sr....