
Assistant Customer Service Manager
6 days ago
Department: Front-end
Position Reports To: Store Management
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and
safety of others.
Essential Job Functions:
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important and appreciated by answering
questions regarding products sold within the department and throughout the store. - Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Assist with monitoring and control supply expenses for the department.
- Assist with managing cash control, sales and cash items and records for the store.
- Manage the scheduling of Front-end associates to provide adequate department coverage.
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
- Assist with creating and execute budgets and scheduling of labor in partnership with store management.
- Assist in the development and implementation of department action plans to achieve desired results.
- Collaborate with Front-end associates and promote teamwork.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Adhere to all local, state and federal laws, and company guidelines.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
-
Oakland, United States Costa Auto Care and Tire Full time $20Job Title: Customer Success Representative (CSR) / Office AssistantLocation: Costa Auto Care and Tire, 10201 Macarthur Blvd. Oakland, CA 94605Job Type: Full-TimeCompensation: Starting at $20/hrAbout Us: Costa Auto Care and Tire is a trusted name in the Oakland community, offering reliable automotive repair and tire services. We pride ourselves on delivering...
-
Customer Service Specialist
6 days ago
Oakland, California, United States US Foods Full timeAbout Our CompanyUS Foods is a leading foodservice distributor committed to excellence in customer service and product quality.Job Overview:The Store Manager in Training position at US Foods offers a unique opportunity to develop leadership skills and gain hands-on experience in store operations.Key Accountabilities:Engage in a structured training program...
-
Customer Service Specialist
6 days ago
Oakland, California, United States US Foods Full timeAbout Our CompanyUS Foods is a leading foodservice distributor committed to excellence in customer service and product quality.Job Overview:The Store Manager in Training position at US Foods offers a unique opportunity to develop leadership skills and gain hands-on experience in store operations.Key Accountabilities:Engage in a structured training program...
-
Postal Service Assistant
3 days ago
Oakland, Maine, United States US Postal Service Full timeAs a Rural Carrier Assistant with the US Postal Service, you will have the opportunity to work independently while being part of a team that provides essential services to our customers. Your responsibilities will include:Delivering packages and mail to customers along a prescribed routeLoading packages in delivery sequence in vehicleSorting mail in delivery...
-
Customer Service and Training Manager
2 days ago
Clinton Township, Michigan, United States Michigan Farm Bureau Full timeAbout the JobThis is an exciting opportunity to join our team as a Customer Service and Training Manager. You will play a critical role in leading the Field Force for success by providing comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients.Key Responsibilities:* Provide...
-
Customer Service and Operations Manager
1 day ago
Clinton Township, Michigan, United States Michigan Farm Bureau Full timeJob OverviewAs a key member of the Macomb Township Insurance Agent Development Office, you will play a vital role in providing exceptional customer service to clients and agents alike. Your primary responsibility will be to lead the Field Force for success by delivering comprehensive customer support and preparing information for independent contractor...
-
Customer Service
3 weeks ago
Oakland, United States ALR Full timeALR is a Northern California based agency representing lighting and controls manufacturers. ALR was founded on the simple premise of providing the best possible customer service while operating with the utmost integrity. This has been the core philosophy of ALR for over 60 years and remains the cornerstone principle of our employee-owned company's culture. ...
-
Customer Service
3 weeks ago
Oakland, United States ALR Full timeALR is a Northern California based agency representing lighting and controls manufacturers. ALR was founded on the simple premise of providing the best possible customer service while operating with the utmost integrity. This has been the core philosophy of ALR for over 60 years and remains the cornerstone principle of our employee-owned company's...
-
Customer Service Representative
2 days ago
Oakland, United States Classic Collision Inc Full timeCustomer Service Representative Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into...
-
Customer Service Representative
2 days ago
Oakland, California, United States Community Choice Financial Family of Brands Full timeOverview: At California Check Cashing Stores, we're more than a financial service provider; we're a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring...
-
Customer Service Coordinator
6 days ago
Oakland, California, United States CIM Group Full timeKEY RESPONSIBILITIES:The successful candidate will have the following key responsibilities:- Provide excellent customer service to residents- Address resident complaints and maintenance requests in a timely and efficient manner- Schedule appointments for repairs and meetings with residents- Prepare correspondence and notices for residents- Maintain accurate...
-
assistant manager
3 days ago
Oakland, California, United States Ace Parking Full timeAbout Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every...
-
Customer Service Representative
2 days ago
Oakland, United States Community Choice Financial Family of Brands Full timeOverview: At California Check Cashing Stores, we’re more than a financial service provider; we’re a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base,...
-
CUSTOMER SERVICE REPRESENTATIVE
1 week ago
Oakland, United States Family Dollar Full timeFamily Dollar - 204 W STATE HIGHWAY 133 [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Representative
6 days ago
Oakland, California, United States Cost Plus Full timeAbout the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Stock Associate. In this role, you will have the opportunity to work with a variety of products, assist customers with their shopping needs, and contribute to the success of our store.Key Responsibilities:Provide exceptional customer service to all...
-
Customer Service Representative
3 days ago
Oakland, California, United States Cost Plus World Market Full time**Key Responsibilities of Customer Service Representative**We're looking for a customer-focused individual to join our team as a Sales Associate. The ideal candidate will have excellent communication skills, be able to multitask, and provide top-notch customer service.The Sales Associate will be responsible for:Assisting customers by answering questions...
-
Customer Service Representative
4 days ago
Oakland, California, United States Ace Hardware Full timeAt Ace Hardware, we're seeking talented and customer-focused team members to join our sales floor. As a Retail Cashier, you'll play a key role in welcoming customers and helping them find the products they need to complete their projects. Our mission is to provide exceptional customer service and support, while fostering a positive and inclusive work...
-
Customer Service Coordinator
7 days ago
Oakland, California, United States The Salvation Army Full timeJob SummaryThe Salvation Army is seeking a highly skilled and dedicated individual to fill the role of Front Desk Clerk. As a vital member of our team, you will be responsible for ensuring the safety and security of our clients while providing exceptional customer service.Key ResponsibilitiesMaintain ongoing professional relationships with all clients,...
-
Customer Service Account Associate
6 days ago
Oakland, Maine, United States T-Mobile US, Inc. Full timeAccount Associates work as a part of a Team to astound customers with the effective resolution, proactive account management, and customer education. They determine and resolve root causes to customer concerns and inquiries, identify appropriate reve Customer Service, Associate, Account, Service, Customer, Retail
-
Customer Service Ambassador
6 days ago
Oakland, Illinois, United States Family Dollar Full timeAt Family Dollar, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal.About the RoleYou will be responsible for:Greeting customers and assisting them with selecting merchandiseCompleting cash register transactions accurately and efficientlyAnswering questions...