Inside Sales/Customer Service

1 week ago

Pennsauken Township, United States Fessenden Hall Inc Full time

Title: Inside Sales / Customer Service

Hopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey. Experience what being a part of the Fessenden Hall family feels like. Be encouraged and cheered on by your managers and coworkers to live a great life and be supported while you work with us. Many Fessenden Hall employees have been with the company from 20-40 years. Fessenden Hall provides excellent health insurance at a very low cost to their employees, 401k and both short- and long-term disability.

Salary: Hourly compensation is commensurate with experience.

Benefits: Company provided medical, dental, life insurance, short term disability, long term disability, accidental death and dismemberment and 401(k).

Reports to: Inside Sales Manager

Function:

  1. Engage our customers through incoming telephone calls, email and walk-in inquiries to facilitate product purchases and favorable brand opinions.
  2. Utilize computer data base information, Supplier contacts, Operations personnel, Dept. Managers to collect and communicate accurate information back to customers.
  3. Assist with Customer -the-counter sales including handling payments and credit card transactions.
  4. Facilitate and follow-up on quotations for non-stock items (special orders).
  5. Solicits orders via telephone from existing customers.
  6. Provides administrative support for assigned Field Sales Representatives.

Responsibilities:

  • Manage high volume of incoming calls and emails with the intention of providing prompt, courteous, and efficient handling of customer orders and inquiries. The goal is to provide superior service to our customers.
  • Identify, assess and fulfill customers' needs by building sustainable relationships of trust through open and interactive communication with customer base.
  • Provide assistance to customers and potential customers who come to the sales counter for information.
  • Provides support to assigned Field Sales Representative for such things as sample requests, expediting orders and other requests.
  • Meet or exceed personal/customer service team sales targets and call handling quotas.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure customer satisfaction.
  • Maintain records of significant customer interactions.
  • Follow communication procedures, guidelines and policies.
  • Go the extra mile to engage customers and ensure superior customer service.
  • Performs additional duties as assigned, such as, operation of the cash register, credit card machine and pulling orders.
  • Participates in company-sponsored educational programs and sales meetings as required.
  • Overtime work may be required from time to time for physical inventory, company meetings or other similar corporate activities.

Requirements:

  • On site position.
  • High School Diploma or better.
  • Experience in countertop, cabinetry or related business is an advantage.
  • Excellent inter-personal and Customer Service Skills.
  • Basic keyboarding skills.
  • Basic mathematic skills.
  • Familiarity with Microsoft Office programs and ability to learn our Agility software.
  • Ability to multi-task and manage stressful situations calmly and appropriately.

  • Inside Sales/Customer Service

    6 months ago

    Pennsauken Township, United States Fessenden Hall Inc Full time

    Title: Inside Sales / Customer ServiceHopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey....

  • Inside Sales/Customer Service

    3 weeks ago

    Pennsauken Township, United States Fessenden Hall Full time

    Title: Inside Sales / Customer ServiceHopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey....

  • Inside Sales/Customer Service

    6 months ago

    Pennsauken, United States Fessenden Hall Inc Full time

    Title: Inside Sales / Customer Service Hopefully, this will be your last job as is the case with many Fessenden Hall employees. Fessenden Hall has been in business since 1890 making it a well-established company promising long term employment. Joining the Fessenden Hall family comes with perks to support you in your personal and professional journey....

  • Inside Sales Representative

    4 weeks ago

    Woodbridge Township, United States PeopleShare Full time

    Currently hiring for a Inside Sales Representative with a top insurance company in the Woodbridge, NJ area!Schedule: Monday- Friday 11am-7:15pm and 1 Saturday shift a month from 10am-3pm.Pay: $50k base (24/hr) + Commission (uncapped)Temp to Hire! Job Responsibilities for Inside Sales Representative: Handle generated calls in an effort to quote and sell...

  • Customer Service Ambassador

    5 days ago

    Neptune Township, United States AA Auto Sales LLC Full time

    Job OverviewWe are seeking a highly skilled and organized Customer Service Representative to join our team at AA Auto Sales LLC.

  • Sales and Service Representative

    3 days ago

    Pennsauken, United States Heritage-Crystal Clean LLC Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Sales and Service Representative

    4 days ago

    Pennsauken, United States Heritage-Crystal Clean LLC Full time

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Customer Service Associate

    4 months ago

    Pennsauken Township, United States Savers Value Village Full time

    Description Job Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Sales and Service Representative

    5 days ago

    Pennsauken, United States Heritage-Crystal Clean LLC Full time

    Crystal Clean (CC) is one of the nations leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Route Sales and Service Representative

    3 months ago

    PENNSAUKEN, United States Heritage-Crystal Clean, LLC Full time

    Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Route Sales and Service Representative

    3 months ago

    PENNSAUKEN, United States Heritage-Crystal Clean, LLC Full time

    Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Route Sales and Service Representative

    2 months ago

    PENNSAUKEN, United States Heritage-Crystal Clean, LLC Full time

    Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Route Sales and Service Representative

    3 months ago

    PENNSAUKEN, United States Heritage-Crystal Clean, LLC Full time

    Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide...

  • Customer Service Representative

    2 months ago

    Pennsauken, United States Rockland Bakery Full time

    Rockland Bakery has an immediate position available for a customer service representative. The daily tasks would include: Phone Customer Service, Data Entry via Computer.  Must have a pleasant phone manner since you will the point person the customer will place orders with. Answer multi line phone system, assist customers with ordering bread and pastry...

  • Customer Service Associate

    1 week ago

    Pennsauken, United States Savers | Value Village Full time

    **Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Service Account Manager

    1 month ago

    Pennsauken, United States MHS Lift Full time

    MHS Lift, a renowned leader in the Material Handling industry and a consistent winner of industry excellence is seeking a self-motivated Customer Service Sales Representative. Recognized by the Philadelphia Inquirer as a Top Employer since 2020, MHS Lift prides itself with our rich history dating back to 1970. We want a driven individual to join our very...

  • Service Account Manager

    1 month ago

    Pennsauken, United States MHS Lift Full time

    MHS Lift, a renowned leader in the Material Handling industry and a consistent winner of industry excellence is seeking a self-motivated Customer Service Sales Representative. Recognized by the Philadelphia Inquirer as a Top Employer since 2020, MHS Lift prides itself with our rich history dating back to 1970. We want a driven individual to join our very...

  • Technical Sales Engineer

    1 month ago

    pennsauken, United States MMT Full time

    About MMT:At MMT, we are committed to achieving excellence in automation, machine design, material handling, and custom tooling. Every team member contributes to our mission with accountability, responsiveness, and a solutions-oriented approach. As we grow, we’re looking for an experienced Technical Sales Engineer to drive revenue, provide expert guidance,...

  • Sales Lead Specialist

    6 months ago

    West Chester Township, United States Airtron Heating & Air Conditioning Full time

    Airtron Heating & Air Conditioning in West Chester, OH is calling all go-getters to apply to join our amazing team as a Sales Lead Specialist with Full-Time and Part-Time positions available!WHY YOU SHOULD JOIN OUR TEAMWe are a leading company that cares about its employees. We pay our Sales Lead Specialists a competitive wage of $18 - $24 per hour plus...

  • Regional Sales Manager

    3 weeks ago

    Pennsauken, United States AFR Furniture Rental Full time

    Job Details Level Experienced Job Location Corporate - Pennsauken, NJ Position Type Full Time Education Level 4 Year Degree   Job Category Sales Description GENERAL DESCRIPTION: The Regional Sales Manager - Special Events will be responsible for planning, organizing, and directing sales activities to maximize sales and profits for their region's Special...