Customer Service Representative

1 month ago


Ohio Township, United States Destination Pet LLC Full time
Job DescriptionJob Description

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us

We are looking to add a Customer Service Representative to our team at Pet Palace - West Chester Center

CORE RESPONSIBILITES (include but are not limited to):

  • Supports Mission, Vision and Values of Destination Pet.
  • Sells the services and products of the facility to prospective customers.
  • Tours prospective clients and visitors through the facility.
  • Answers the telephone, receives and provides appropriate information according to established procedures.
  • Welcomes clients and pet guests and ensures pet guests have the proper up-to-date vaccination records.
  • Responsible for cash management including accepting cash, check and credit card payments for services and for end-of-day cash drawer balance.
  • Explains company and facility policies to customers in a positive manner.
  • Responds to customer complaints in a professional, courteous manner and acts to satisfactorily resolve the problem; elevates to supervisor as needed.
  • Escorts pet guests to/from their enclosure and provides water as needed.
  • Operates the Point-of-Sale system.
  • Responsible for maintaining the appearance and cleanliness of the lobby and other public areas.
  • Completes all required training and attends training sessions as needed/assigned.
  • Treats customers, guests, visitors and co-workers in a professional, courteous manner.
  • Assists other associates as needed.

REQUIREMENTS:

Expertise & Experience:

  • High School Graduate or Equivalent.
  • Minimum of 1-year experience in a customer service role or retail sales experience.
  • Must have ability to resolve problems quickly and professionally.
  • Must have strong communication and interpersonal skills.
  • Customer Service experience a plus.
  • Must have excellent telephone skills.
  • Must be able to utilize a multi-line phone system and work on a computer system.
  • Displays a professional manner at all times.

Physical:

  • Must be able to work evenings, weekends and holidays.
  • Must frequently lift 40 pounds.
  • Must be able to stand, walk and climb stairs frequently.
  • Must be able to handle dogs on leashes.
  • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

REPORTS TO:General Manager

PAY: $11 - $12.50/hour DOE.

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.

At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?



  • Monroe Township, United States Mr. Appliance Full time

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...


  • Ohio City, United States Workoo Technologies Full time

    About the job Customer Service Representative Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...


  • Grove Township, United States Staffmark Full time

    Staffmark is hiring a Customer Service Representative in Shady Grove, PA. We are excited to support you in reaching your career and financial goals, providing the encouragement and resources needed to succeed. Apply today to be a part of a collaborative team dedicated to your success! Pay Rate: $18 - $20 per hour Shift: Monday - Friday | 8:00 AM - 5:00 PM ...


  • Waterford Township, United States Pentastar Aviation Charter, Inc. Full time

    Job Type Full-timeDescriptionA Customer Service Representative has the responsibility to greet executive travelers and aircraft crew members with Ritz Carlton-like enthusiasm and to ensure an outstanding experience by providing customer service at the highest levels from Pentastar Aviation's Executive Facilities.Responsibilities for the position are as...


  • Freehold Township, United States Ascendo Full time

    POSITION SUMMARYAn employee in this job will have a responsibility to perform verbal, clerical and other related operational duties. The Operations C/S Representative will be responsible for all clerical aspects of the position and other tasks as assigned by management. new customer enrollment, service cancellations, schedule special order services, rely...


  • Tredyffrin Township, United States Universal Health Services, Inc. Full time

    Responsibilities Qualified applicants will reach remote status upon succesful onboarding/metric goals. Candidates *MUST* live in the King of Prussia, PA area. Independence Physician Management - IPM As an IPM employee you will be part of a first class organization offering:A Challenging and rewarding work environmentCompetitive Compensation & Generous Paid...


  • Woodbridge Township, United States Vantage Apparel Full time

    Job Type Full-timeDescriptionWhat sets us apart?Competitive compensation plan, base salary, and annual incentiveHealth Benefits: medical, dental, vision, short term and long- term disability and wellness programs401-k plan with company matchComprehensive Paid Time Off and HolidaysCollaborative and Innovative work environmentCOMPANY OVERVIEW Vantage Apparel...


  • Voorhees Township, United States Voorhees Veterinary Center Full time

    Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: Provides excellent customer service in-person, over...


  • Clinton Township, Michigan, United States Michigan Farm Bureau Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative and Trainer to join our team at Michigan Farm Bureau. As a key member of our organization, you will be responsible for providing exceptional customer service, training staff, and overseeing daily office operations.About the JobThis is a Regular Full-Time position with 1 opening in Macomb...


  • South Brunswick Township, United States Garden State Tile Full time

    Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members, outside sales representatives, peers, managers and management. When necessary assume any...


  • Milford Charter Township, United States Planet Fitness Full time

    We are seeking a Customer Service Representative to join our team! Why you should join Planet Fitness:  Great growth opportunities - we are a dynamic and growing company Set Schedule Medical, Dental and Vision insurance benefits (Full Time positions only) Employee Referral Bonus Program Following 120 days of active employment, you will be...


  • West Chester Township, United States Destination Pet Full time

    Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a Customer Service Representative to...


  • Columbus, Ohio, United States Penske Truck Leasing Careers Full time

    Work Location: 2470 Westbelt Dr. Columbus, OH 43228 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...


  • Grass Lake Charter Township, United States AmeriVet Full time

    Job Description: We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment...


  • Wilkes-Barre Township, United States U-Haul Full time

    Location: 231 Mundy St, Wilkes-Barre, Pennsylvania 18702 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Limerick Township, United States The Jonus Group Full time

    Job Description Personal Insurance Customer Service Representative Job Location: Royersford, PA / Collegeville, PA Established agency seeking a detail-oriented person who demonstrates clear knowledge and understanding of personal lines insurance coverage.  The ideal candidate will have the following qualifications: Experience working with...


  • Plainsboro Township, United States Planet Fitness, Inc. Full time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet Member Services, Member Service, Representative, Customer Service, Retail, Instructor Learn More


  • Orion Township, United States Suburban Automotive Services Full time

    We are proud to be part of a family-owned and operated tradition dating back to 1948, when Richard Fischer opened Suburban Motors as a single-point Oldsmobile dealership in Birmingham, MI. In April 2021, Suburban sold its dealership operations and non-dealership business operations remained under the sole direction of the Fischer family and Suburban...

  • Customer Service

    3 days ago


    Sparta Township, United States Techflex, Inc. Full time

    Are you a positive, can-do individual who thrives on helping others and enjoys being part of a supportive team? If you are enthusiastic about providing exceptional customer service and are eager to learn and grow, we want to hear from you!About the Role: As a Customer Service Representative, you will be the friendly voice on the phone assisting both new and...


  • Neptune Township, United States AA Auto Sales LLC Full time

    Job OverviewWe are seeking a highly skilled and organized Customer Service Representative to join our team at AA Auto Sales LLC.