Assistant Account Executive

1 week ago


La Verne, United States W3Global Inc Full time
Job DescriptionJob Description

Job Overview

We are looking for an experienced and dedicated Assistant Account Executive to join our team. This person should possess outstanding communication skills, honed customer service skills, and a passion for innovative business solutions in a variety of settings. We value executives who are passionate about growing our existing accounts while proactively servicing new accounts and identifying roadblocks and obstacles to increasing business. The ideal fit will be innovative enough to suggest tailored solutions to common account problems. Dedication to growing the business and facilitating smoother connections between our customers and our vendors is a must.

Responsibilities for Assistant Account Executive

  • Upload and issue sales orders for daily drop ship orders from customer portal & communicate with warehouse to ship orders within customer shipping window

  • Process domestic orders, create routing, schedule pickup, and communicate with carrier. Provide BOL to warehouse

  • Prepare & present product sample and product information to buyer, prospective clients, and salesperson

  • Upload new items and update inventory on customer portal

  • Collect and prepare paperwork from new customers, vendors, and salesperson(s) such as company documents and agreements, and provide them to our internal Legal, I.T., and Accounting Departments to review and set up in company system

  • Provide professional after-sales support to enhance the customers' dedication

  • Remain in frequent contact with the clients in your responsibility to understand their needs

  • Respond to complaints and resolve issues. Our aim is to maintain customer contentment and preserve the company's reputation

  • Communicate with import department for incoming purchase orders' status. Assist import dept. to issue CI & PL and upload to customer portal

  • Issue RA for drop ship orders

  • Issue IPO

Qualifications for Assistant Account Executive

  • Proven experience as an Account Executive

  • Outstanding knowledge of MS Office

  • Writing and speaking Mandarin is preferred

  • Excellent communication and presentation skills

  • Ability to build relationships

  • Organizational and time-management skills

  • Enthusiastic and passionate



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