Customer Service Representative

4 hours ago


San Francisco, United States Robert Half Full time
Job DescriptionJob Description

We are offering a short term contract employment opportunity in the financial services sector in San Francisco, California. We are in search of a Customer Service Representative who will primarily be involved in coordinating corporate events. In this position, you will be tasked with various administrative duties and event coordination responsibilities.


Responsibilities

• Provide top-tier customer service to clients and partners

• Assist in the planning and execution of corporate events

• Handle a range of reception and logistics tasks

• Ensure smooth operations during events by managing multiple duties across different floors of the office building

• Coordinate catering services for events

• Handle customer inquiries and resolve them efficiently

• Process and maintain accurate customer credit records

• Monitor customer accounts and take appropriate action when necessary

• Maintain a welcoming environment for all attendees during events

• Perform additional administrative tasks as required.


** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **

• Minimum two years of experience in a customer service role within the financial services industry.

• Demonstrated knowledge and understanding of financial services.

• Proven track record in providing exceptional customer service.

• Experience in coordinating events, specifically within a corporate setting.

• Proficiency in event coordination, showcasing organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Ability to handle and resolve customer complaints or inquiries promptly and professionally.

• Familiarity with financial products, services, and regulations.

• Capability to work in a fast-paced environment, managing multiple priorities effectively.

• Capacity to work both independently and as part of a team.

• Strong computer skills, including proficiency in Microsoft Office Suite.


** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **



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