Customer Service Representative
3 hours ago
We are in the process of recruiting a Customer Service Representative in the Financial Services sector, based in San Francisco, California. The role offers a short term contract employment opportunity. The successful applicant will be primarily tasked with supporting conference operations, with a focus on providing top-notch experiences for attendees.
Responsibilities:
• Offer a warm and welcoming environment for all conference attendees.
• Execute various administrative duties across multiple office floors.
• Coordinate event logistics to ensure smooth operations.
• Manage reception tasks, providing excellent customer service.
• Oversee catering tasks, ensuring attendees' comfort.
• Maintain a high level of professionalism in all interactions.
• Utilize your skills in Coordinating Events, Corporate Events, and Event Coordination to ensure successful conference operations.
• Process customer applications and maintain accurate records.
• Monitor customer accounts and take appropriate action when necessary.
• Resolve customer inquiries in a timely and efficient manner.
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **
• Minimum of 2 years of experience in a similar role within the financial services industry
• Proven experience in delivering excellent customer service
• Knowledge and understanding of financial services and products
• Experience in coordinating events within a corporate setting
• Demonstrated ability in managing and coordinating corporate events
• Strong skills in event coordination and ability to handle logistics effectively
• Exceptional communication and interpersonal skills to interact with customers and team members
• Ability to solve problems and handle customer inquiries in a timely manner
• Proficient in the use of Microsoft Office Suite and Customer Relationship Management software
• Ability to work under pressure and manage multiple tasks simultaneously
• High level of professionalism and commitment towards customer satisfaction.
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **
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