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Call Center Representative

1 month ago

Lombard, United States Express Employment Full time
Job DescriptionJob DescriptionTop Job

Located in Lombard, IL

Salary: $18

We are looking for a skilled Customer Service Representative to join our team. In this role, you will handle outbound and follow-up calls, resolve customer issues, and ensure satisfaction. You'll also maintain accurate records, collaborate with team members to meet targets, and contribute to problem-solving efforts.

Key Responsibilities:

  • Resolve customer issues and build relationships through outbound and follow-up calls.
  • Maintain accurate records in the CRM system.
  • Achieve individual and team performance goals.
  • Provide clear communication and problem-solving support.
  • Handle high call volumes while staying organized and composed.

Qualifications:

  • 2-3 years in a call center or customer service role (medical/healthcare experience preferred).
  • Proficiency in CRM software and office applications.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to work under pressure and meet performance targets.

What We Offer:

  • Supportive work environment with career growth opportunities.
  • Competitive pay and benefits.

Apply today

#2872OS

Express Office: Elk Grove Village

1506 Elmhurst Road

Elk Grove Village, IL 60007