Family Services Specialist I/II

5 days ago


Muskogee, United States Oklahoma Human Services Full time
Job DescriptionJob Description

Family Services Specialist I/II

This position is located in Muskogee, Oklahoma.

Annual Salary:

  • Level I  H14A: $37,440.00 + Full State Employee Benefits
  • Level II H14B: $40,248.00 + Full State Employee Benefits

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

In-person training will be provided.
 

Minimum Qualifications:

Level I: 

  • Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

  • Education and Experience requirements consist of a bachelor’s degree;
  • OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
  • OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. 

Preference Statement

Preference may be given to applicants with previous call center experience.

 

Job Responsibilities

  • This position is for a customer service eligibility specialist who will provide world-class service to clients of Adult and Family Services.  The ideal candidate would demonstrate customer service, flexibility, and organizational skills while working in a fast-paced environment.
  • Responsibilities include interviewing, processing electronic applications and renewals for all AFS programs (SNAP, CHILD CARE, and MEDICAL), while interpreting and applying policy, and procedures, providing clear documentation of casework, and independently performing complex tasks. 
  • The employee will provide first contact resolution for clients who prefer to conduct business through our virtual eligibility center or online platforms.  All customer contact is handled primarily via phone incoming and outgoing calls.
  • Must attend all mandatory training including a two-week training academy held in Norman, OK. (Travel and lodging paid)

__________

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 24-JD223

83002757/JR36651, 83001930/JR38568, 83009351/JR39459

Powered by JazzHR

2bk5XxIBmQ



  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Family Services Specialist I/II to join our team at Oklahoma Human Services. In this role, you will be responsible for providing exceptional customer service to clients, assessing their needs, and determining eligibility for specific programs.Key ResponsibilitiesGreet clients in a professional...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis is a full-time position in an office settingMonday through Friday  8:00 AM - 5:00 PM.This position is located in Muskogee, Oklahoma.Annual Salary: Level I  H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee BenefitsTravel is occasional. Must...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis position is located in Muskogee, Oklahoma.Annual Salary: Level I  H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee BenefitsTravel is occasional. Must possess a valid driver's license and maintain required car insurance.In-person training...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job Title: Family Services Specialist I/IIJob Summary: We are seeking a skilled Family Services Specialist I/II to join our team at Oklahoma Human Services. As a key member of our team, you will be responsible for providing exceptional customer service to clients in our retail space, assessing their needs, and determining eligibility for specific...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionFamily Services Specialist I/IIThis is a full-time position in an office settingMonday through Friday  8:00 AM - 5:00 PM.This position is located in Muskogee, Oklahoma.Annual Salary: Level I  H14A: $37,440.00 + Full State Employee BenefitsLevel II H14B: $40,248.00 + Full State Employee BenefitsTravel is occasional. Must...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position may be located in Muskogee or Wagoner, Oklahoma.Working in Child Welfare for Oklahoma's largest state agency means having the opportunity to positively impact the safety and well-being of children and families for generations to come. If you have a passion for social work and making a difference in your local...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job OverviewOklahoma Human Services is seeking a dedicated and compassionate Resource Family Specialist to provide critical support to foster care and adoption families. This role involves delivering in-home support and social work services, providing training and consultation to foster families, and reviewing child histories to coordinate placements.Key...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Muskogee, Oklahoma.Social Services SpecialistAnnual Salary: Level I  H20A: $36,811.95 + Full State BenefitsLevel II H20B: $39,571.76 + Full State BenefitsTravel is Occasional - Must possess a valid driver's license and maintain required car insurance. Minimum Qualifications:Social Services...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Muskogee, Oklahoma.Working in Child Welfare for Oklahoma's largest state agency means having the opportunity to positively impact the safety and well-being of children and families for generations to come. If you have a passion for social work and making a difference in your local community, OKDHS...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Muskogee, Oklahoma.Working in Child Welfare for Oklahoma's largest state agency means having the opportunity to positively impact the safety and well-being of children and families for generations to come. If you have a passion for social work and making a difference in your local community, OKDHS...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Family Services Specialist to join our team at Oklahoma Human Services.The ideal candidate will have a strong background in social services, excellent communication skills, and the ability to work effectively with diverse populations.This is a full-time position in an office setting, requiring...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job DescriptionThis position is located in Muskogee, Oklahoma.Social Services SpecialistAnnual Salary:Level I H20A: $36,811.95 + Full State BenefitsLevel II H20B: $39,571.76 + Full State BenefitsTravel is Occasional - Must possess a valid driver's license and maintain required car insurance.Key Responsibilities:Provides support and assistance to Muskogee...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Muskogee, Oklahoma.Child Support Specialist I/II Annual SalaryLevel I  H30A - $36,811.95+ Full State Employee BenefitsLevel II H30B - $39,571.76 + Full State Employee BenefitsJob-related is occasional. Must possess a valid driver's license and maintain required car insurance.  We are looking...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job SummaryWe are seeking a highly skilled Child Support Specialist I/II to join our team at the Oklahoma Human Services. The successful candidate will be responsible for reviewing, analyzing, and evaluating child support cases to determine the appropriate establishment and/or enforcement actions. This is a full-time position eligible for full state...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job SummaryThis is a leadership-level position within the Oklahoma Human Services department, where the employee provides direct supervision to lower-level staff. The Family Services Specialist IV will oversee a team of professional Family Services Specialists who provide SNAP, Childcare, and ABD related medical services.Key ResponsibilitiesSupervise and...


  • Muskogee, United States Oklahoma Human Services Full time

    Job DescriptionJob DescriptionThis position is located in Muskogee, Oklahoma.Child Support Attorney I /II/III/IVAnnual Salary - Salary level depends on the experience level of the applicant chosen.Level I (E80A): $66,666.67 + Full State Employee BenefitsLevel II (E80B): $71,428.57 + Full State Employee BenefitsLevel III (E80C): $76,190.48 + Full State...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job DescriptionThis position is located in a fast-paced environment where you will provide world-class service to clients of Adult and Family Services. The ideal candidate would demonstrate customer service, flexibility, and organizational skills while working in a dynamic setting.Responsibilities include interviewing, processing electronic applications and...


  • Muskogee, Oklahoma, United States Oklahoma Human Services Full time

    Job SummaryThis position is located in Muskogee, Oklahoma, and is responsible for providing support and assistance to Muskogee Public Schools in the development of school-based programs.Key Responsibilities:Identify and assist families in the school district with SNAP, medical, and daycare needs.Provide support and assistance to school faculty with Child...


  • Muskogee, United States Oklahoma Human Services Full time

    THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY. This position is located in Muskogee or Tulsa, Oklahoma. Family Services Specialist IV - H14D Annual Salary: $49,.90 + Travel is occasional. Must possess a valid driver's license and maintain required car insurance. This is a hybrid and/or remote work position. In-person training will be...


  • Muskogee, Oklahoma, United States ETS Family Medicine Full time

    Family Medicine Physician or Internal Medicine SpecialistOverviewETS Family Medicine is a leading recruiting agency specializing in outpatient family and internal medicine physicians for top practices across the country. We're seeking an experienced Family Medicine Physician or Internal Medicine Specialist to join our team in Muskogee, OK.Estimated Salary...