Family Services Specialist I/II

4 weeks ago


Muskogee, Oklahoma, United States Oklahoma Human Services Full time

Job Summary

We are seeking a highly motivated and detail-oriented Family Services Specialist I/II to join our team at Oklahoma Human Services. In this role, you will be responsible for providing exceptional customer service to clients, assessing their needs, and determining eligibility for specific programs.

Key Responsibilities

  • Greet clients in a professional and kind manner in an OKDHS retail space.
  • Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
  • Interview clients in an office setting or via phone.
  • Manage a caseload.
  • Compile data and complete documentation to determine eligibility.
  • Make appropriate program referrals to community resources.
  • Participate in individual and staff conferences.
  • Must attend all mandatory training associated with the position.

Requirements

  • Level I: Two years of clerical office work in a business, public sector, or social work environment, or an equivalent combination of education and experience.
  • Level II: A bachelor's degree, or an associate's degree plus two years of clerical office work in a business, public sector, or social work environment, or an equivalent combination of education and experience.

What We Offer

Oklahoma Human Services offers a competitive salary and full state employee benefits.



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