Family Services Specialist I/II Position
1 week ago
Job Title: Family Services Specialist I/II
Job Summary: We are seeking a skilled Family Services Specialist I/II to join our team at Oklahoma Human Services. As a key member of our team, you will be responsible for providing exceptional customer service to clients in our retail space, assessing their needs, and determining eligibility for specific programs.
Responsibilities:
- Greet clients in a professional and kind manner.
- Assess the needs of individuals and determine eligibility for specific programs.
- Interview clients in an office setting or via phone.
- Manage a caseload.
- Compile data and complete documentation to determine eligibility.
- Make appropriate program referrals to community resources.
- Participate in individual and staff conferences.
- Attend mandatory training associated with the position.
Requirements:
- Two years of clerical office work in a business, public sector, or social work environment.
- OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.
Level II Requirements:
- A bachelor's degree.
- OR an associate's degree plus two years of clerical office work in a business, public sector, or social work environment.
- OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor's degree.
Working Conditions:
This is a full-time position in an office setting, Monday through Friday 8:00 AM - 5:00 PM. Travel is occasional, and a valid driver's license and required car insurance are necessary.
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