Accounts Receivable Clerk I

1 day ago


Raleigh, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for an Accounts Receivable Clerk I in Raleigh, North Carolina. The individual in this role will be primarily responsible for managing customer invoices, maintaining precise customer records, and handling customer inquiries. The industry focus for this position is within a business setting, therefore, the successful candidate will need to be familiar with various industry-specific systems and processes.

Responsibilities:

• Effectively manage special handling invoices for large commercial customers.
• Maintain third-party billing portals and ensure they are up-to-date.
• Regularly communicate with cross-functional internal teams about customer account status.
• Establish and maintain strong customer relationships through effective communication.
• Perform and maintain account billing reconciliations for customers.
• Investigate and resolve irregularities or inquiries in a timely and accurate manner.
• Provide necessary documentation to customers or cross-functional teams upon request.
• Maintain organized electronic records of sensitive customer financial information.
• Recommend improvements for invoicing processes and implement them where necessary.
• Develop key relationships with cross-functional teams to mitigate invoicing errors.
• Carry out administrative duties as necessary.• Proficiency in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint is essential
• Experience with Accounts Receivable (AR) and Accounts Payable (AP) processes is required
• Strong communication and customer service skills are required
• Familiarity with invoicing, billing, and reconciliation procedures is crucial
• Ability to perform ad hoc financial tasks and make sound decisions
• Knowledge of relevant regulations and company policies
• Experience in researching and analyzing data
• Ability to maintain confidentiality of sensitive information
• Excellent interpersonal skills for effective collaboration with team members and clients
• Familiarity with submission processes and agreements
• Experience in risk mitigation is beneficial
• Ability to handle customer accounts with diligence and professionalism
• Ability to prepare and maintain accurate documentation
• Proficiency in using spreadsheets for financial tracking and reporting
• Ability to work on a quarterly reporting schedule
• Familiarity with accounting software and procedures.

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