Director of Client and Account Services
1 month ago
This Jobot Job is hosted by: Tim Sargious
Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.
Salary: $90,000 - $115,000 per year
A bit about us:
Our smaller agency size allows us to build strong client relationships and proactively think and work on your behalf, quickly responding to your ever-changing needs. The person managing your account is in a dedicated leadership role, which means you are always communicating with someone capable of making decisions.
We are a full-service agency with a wide scope of experiences and resources and excited to put our expertise to work for you
Why join us?
- Competitive Salary
- Great Benefits (Medical, Dental and Vision)
- 401k Match
- Generous paid time off
- Training
- Career Advancement
- Fun, energetic working environment
Job Details
Job Details:
Our organization is actively seeking a seasoned professional to fill the role of a Permanent Director of Client and Account Services. This is an exciting opportunity to join a dynamic and fast-paced environment in the Marketing industry, where you will play a critical role in leading our team towards achieving our strategic goals. This role is ideally suited for a highly driven individual with a strong background in marketing agency operations, budget management, and leadership. The successful candidate will have a proven track record of managing large client portfolios, developing strategic marketing solutions, and leading teams to success.
Responsibilities:
1. Oversee the management of all client accounts, ensuring the delivery of high-quality service and fostering long-term relationships.
2. Develop and implement strategic plans to manage and grow the client portfolio.
3. Lead, mentor, and develop the client services team, promoting a culture of high performance and continuous improvement.
4. Manage the department's budget, ensuring cost-effective allocation of resources.
5. Collaborate with other department heads to align strategies and ensure cohesive execution of marketing initiatives.
6. Analyze performance metrics to identify opportunities for improvement and implement necessary changes.
7. Stay abreast of industry trends and developments to maintain a competitive edge.
8. Handle escalated client issues, providing solutions that align with the company's strategic objectives.
9. Ensure compliance with company policies and industry regulations.
Qualifications:
1. Bachelor’s degree in Marketing, Business Administration, or related field. A Master’s degree will be an added advantage.
2. Minimum of 5 years of experience in a managerial role within a marketing agency.
3. Demonstrated experience managing large budgets and optimizing the use of resources.
4. Proven track record of managing and growing large client portfolios.
5. Exceptional leadership skills with the ability to inspire and motivate a team.
6. Strong strategic thinking and problem-solving skills.
7. Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and team members.
8. Proficiency in using various marketing and project management software.
9. Ability to work under pressure and meet tight deadlines.
10. Knowledge of the latest marketing trends and techniques.
This is an excellent opportunity for a seasoned marketing professional to take their career to the next level. If you are passionate about client service, strategic planning, and leadership, we would love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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