Director/Head of Client Service/IR-Hedge Fund

4 weeks ago

new york city, United States Hudson Gate Partners Full time

Director/Head of Client Services/Investor Relations -Hedge Fund/VC Fund - 10billion-NYC 500k++


Our client is a collegiate growing fund with a mission to give back to society. The firm has under 10billion aum and under 100 employees. They are looking for a Head/Director of Client Services/ Investor Relations . This person would own the Due Diligence, Rfp, Fund admin relationships, CRM and the ESG initiative. This is a management role that will involve a lot of exposure and strategic planning.


Please feel free to send resumes to dawn@hudsongatepartners.com



Key Responsibilities

  • Oversee firm’s monthly and quarterly capital activity transactions and schedules (subscriptions, redemptions, transfer)
  • Serve as firm liaison between investors and fund administrator
  • Represent the client's investor services on weekly calls with fund administrator
  • Manage RFP process and operational due diligence meetings
  • Produce monthly and quarterly investor reporting: tear sheets, marketing decks, risk reporting, DDQ, ad-hoc reporting. Work closely with accounting team to ensure timely delivery.
  • Lead firm’s initiation into ESG by formulating policy, approach, and external messaging
  • Develop and maintain deep knowledge of fund documents, investor terms
  • Manage investor data within CRM system and optimize functionality
  • Contribute to the firm by thinking strategically about process and reporting optimization and future needs. Assess gaps on an ongoing basis
  • Manage investor services aspects of two upcoming fund launches, scaling the team and its output as required
  • Work closely with compliance on intermittent regulatory issues, side letter production, AML/KYC issues


Qualifications and Skills

  • 8 years relevant experience in investor relations in the alternative investment environment
  • Strong knowledge of operations, compliance and investor accounting concepts
  • Exposure to new product launches and new service provider selection and onboarding
  • Strong oral and written communication, presentation skills
  • Broad exposure to major counterparties in the industry, different fund administrators, etc.
  • Management experience
  • Familiarity with CRM systems common in the industry (knowledge of Dynamo a plus)
  • Sharpened diplomacy skills, patience, persistence. Courteous, helpful, client-service oriented

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