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Receptionist

3 weeks ago

Miami, United States Robert Half Full time
Job DescriptionJob Description

We are in search of a Receptionist with proficiency in Spanish and English for our Banking team located in Miami, Florida. As a Receptionist, your main role will be to manage and maintain seamless operational continuity. This role offers a short term contract employment opportunity and will involve managing daily administrative tasks and providing exceptional customer service.


Responsibilities:


• Facilitate effective communication with diverse clients and team members in both English and Spanish

• Support in handling operational tasks based on departmental needs

• Utilize word processing software to maintain and manage customer records

• Process customer applications with accuracy and efficiency

• Monitor customer accounts and respond to inquiries

• Ensure the availability of parking for employees

• Uphold a high level of customer service experience.

• Prior experience in a CSR or customer service role within a banking or financial services environment is required.
• Proficiency in Microsoft Word is necessary.
• Experience in handling front desk activities such as greeting and directing visitors, answering phone inquiries, and handling requests or complaints.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with the highest degree of integrity and confidentiality.
• Knowledge of banking products and services would be advantageous.
• High school diploma or equivalent education level is necessary.
• Detail oriented appearance and attitude are mandatory.
• Ability to work effectively both independently and as part of a team.
• Experience in using office equipment, including printers and fax machines.
• Strong problem-solving skills and attention to detail.