Patient Registration Representative

2 weeks ago


Chandler, United States Robert Half Full time
Job DescriptionJob Description

We are looking for a dedicated Patient Registration Representative to join our team in the Emergency Department. As a Patient Registration Representative, you will play a crucial role in ensuring a smooth registration process and a positive experience for patients. The Patient Registration Representative will be responsible for accurately capturing patient information, verifying insurance eligibility, and guiding patients through the financial aspects of their care. The worksite is located near Dobson Road and W. Frye Road, in Chandler, AZ. Join our team as a Patient Registration Representative and make a difference in the patient experience


Responsibilities:

  • Conduct accurate patient identification and collect thorough demographic information.
  • Obtain insurance details and verify eligibility and benefits.
  • Determine patient financial responsibility and collect payments as needed.
  • Refer patients to the Patient Registration Specialist for financial counseling or clearance when required.
  • Serve as a knowledgeable resource for patients and families, explaining hospital policies, patient financial obligations, and patient rights.
  • Adhere to organizational policies and procedures, particularly in addressing patient financial liability.

Requirements:

  • High school diploma or equivalent; additional education or certification in medical administration is a plus.
  • Strong customer service skills and ability to communicate effectively with patients and their families.
  • Experience in patient registration, insurance verification, or healthcare administration preferred.
  • Ability to work in a fast-paced Emergency Department setting and handle multiple tasks simultaneously.
  • Familiarity with hospital policies and patient financial processes is an advantage.
  • Flexibility to work various shifts as listed below:

Available Shifts:

  • Shift 1 (Day): 6 am - 6:30 pm (Sunday - Tuesday)
  • Shift 2 (Day): 8 am - 6:30 pm (Sunday - Wednesday)
  • Shift 3 (Night): 5 pm - 3:30 am (Sunday - Wednesday)
  • Shift 4 (Night): 6 pm - 6:30 am (Sunday - Tuesday)
  • Shift 5 (Night): 6 pm - 4:30 am (Monday - Thursday)

If you are committed to providing compassionate and efficient patient registration services, we invite you to apply for the Patient Registration Representative position.



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