Assc Patient Care Coordinator

2 weeks ago


Chandler, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Assc Patient Care Coord in Chandler, Arizona. This role is integral to our healthcare operations and involves interaction with patients, ensuring a smooth registration process and maintaining financial records.

Responsibilities:
• Ensure a positive patient experience throughout the registration process
• Collect and maintain accurate and thorough patient demographic data
• Verify insurance information and eligibility, and understand benefits
• Maintain an up-to-date knowledge of insurance, TRICARE, and NIS policies
• Determine and handle patient financial liability
• Refer patients to the Patient Registration Specialist for assistance with financial counseling
• Comply with organization's policies and procedures for resolution of patient financial liability
• Provide necessary information to patients and families, explaining hospital policies and patient financial responsibilities
• Uphold patient rights and responsibilities
• Operate within the Emergency Department on various days/hours.• Demonstrated proficiency in Customer Service
• Ability to understand and implement Procedures and Policies effectively
• Must have knowledge of Insurance policies and Benefit Functions
• Experience with handling Reimbursements and understanding Liability
• Familiarity with Offshore processes and protocols
• Ability to manage Patient Demographic information accurately
• Experience in Patient Registration and understanding of the Registration Process
• Proficiency in Financial Counseling and managing Patient Financial records
• Knowledge of TRICARE policies and procedures
• Experience with NIS software system
• Understanding of Patient Rights and ability to communicate them effectively

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