Dental Practice Customer Service Representative
4 days ago
Customer Service Representative Opportunity
We are seeking a highly motivated and detail-oriented customer service representative to join our team at TN Specialty Dental Services, PLLC. This role offers the perfect blend of excellent customer service skills and orthodontic knowledge to ensure our patients receive the highest level of care.
Key Responsibilities:
• Provide exceptional customer service to patients, exceeding their expectations with empathy and active listening skills.
• Strive to resolve patient inquiries, concerns, and requests through effective communication and problem-solving skills.
• Utilize strong organizational abilities to manage a high volume of calls, prioritize tasks, and maintain productivity.
• Collaborate with our team members to ensure seamless communication and a positive work environment.
Requirements:
• Minimum of 1 year customer service experience.
• Exceptional communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Detail-oriented with strong note-taking skills.
• Empathetic and patient-focused approach.
• Strong organizational abilities.
• Ability to quickly grasp and learn new software and technologies.
• Track record of effectively collaborating with team members.
Salary Description:
$18-$25 DOE
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