Customer Service Representative

1 month ago


Howell, United States Randstad Full time
Job DescriptionJob Description

Randstad in partnership with a highly respected property & casualty insurance company are actively seeking an Associate Adjuster to join their Auto team in Howell, MI starting in on a temp to hire basis. The opportunity is with an industry leading Property & casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The company offers a collaborative environment that fosters development and growth. As an associate adjuster, you will play a vital role in Hanover's success by providing a critical service to the business and its customers. As a member of the Auto Claims team, you will work in a dynamic and fast paced environment, responsible for meeting and exceeding goals and metrics that drive the success of the claims organization. You will take part in an accelerated training program which builds a solid foundation for your personal growth and development within the organization.

Responsibilities:

  • Associate adjuster is responsible for performing claim processing and payment functions on non-complex claims for one or more lines of business in multiple states. Responsible for reviewing electronic claim files for completeness and following procedures for gathering missing information.
  • Within specific guidelines, associate adjuster is responsible for outbound calls with a level of satisfaction that meets or exceeds the customers' expectations. This is accomplished by responding in a polite, professional manner, matching their needs with Hanover’s services.
  • Develops recognition of coverages, claim processing requirements, and related data processing systems. Claims handled by this individual would not involve determining liability, questionable damages, investigation, personal injury or coverage issues.
  • Utilizing established guidelines to obtain appraisals and other needed information from insured, advises insured as to proper course of action. Records additional information/data into the company’s network updating the electronic claim file.
  • Applies basic communication skills to interpret caller’s inquiries and offers options. Sets up predetermined reserves on level 1 claim which includes managing outbound calls to insured to confirm next steps. Collects and files

Skills:

  • Customer Service
  • Outbound calls
  • Inbound calls
  • Organizational Skills
  • MS Office
  • Time Management
  • Empathy
  • Multi-tasking
  • Professionalism

Qualifications:

  • Years of experience: 1 year
  • Experience level: Experienced


Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.



  • Howell, United States CGC Water Full time

    Are you driven to make a positive impact in people's lives? Join CGC WATER TREATMENT AND PLUMBING, located in Howell, MI, as a Full Time Customer Service Representative! This onsite role offers a competitive pay range, reflecting our unwavering commitment to excellence and the value we place on dedicated team members. Here, you'll thrive in a fun and...


  • Howell, United States CGC Water Full time

    Ready to Start the New Year with a Fresh Opportunity? We only Hire the Best! Are you driven to make a positive impact in people's lives? Join CGC WATER TREATMENT AND PLUMBING, located in Howell, MI, as a Full Time Customer Service Representative! This onsite role offers a competitive pay range, reflecting our unwavering commitment to excellence and the value...


  • Howell, United States Wal-Mart Stores , Inc. Full time

    Overview:At Wal-Mart Stores, Inc., we are seeking a skilled Customer Service Representative to join our team. This is an excellent opportunity for individuals who enjoy interacting with customers and providing top-notch service.


  • Howell, United States Trinity Health Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Trinity Health. This role will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.As a Customer Service Representative, you will be the face of our company, interacting with customers,...


  • Howell, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic customer service professional to provide exceptional support to our guests at Domino's. As a key team member, you will be responsible for creating a positive experience through efficient order taking, accurate delivery preparation, and maintaining a clean store...


  • Howell, United States Levi Strauss & Co. Full time

    **Job Description**We are seeking a talented Sales and Customer Service Representative to join our team at Levi Strauss & Co. in Howell, MI. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales growth, and contributing to a positive store environment.**Key Accountabilities:**Develop and maintain a...


  • Howell, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership,...


  • Howell, Michigan, United States Randstad US Full time

    Job Title: Customer Service Representative - Insurance SpecialistAbout the Role:In partnership with a renowned property & casualty insurance company, Randstad US is actively seeking an Associate Adjuster to join their Auto team in Michigan. As an industry leader with over 160 years of rich history and tradition, this company is recognized as One of America's...


  • Howell, United States Mugg & Bopps Convenience Store Full time

    Job SummaryWe are seeking a reliable and customer-focused individual to join our team as a Delivery Driver/Clerk. As a key member of our convenience store team, you will be responsible for providing exceptional customer service, maintaining a clean store environment, and ensuring the smooth delivery of products to our customers.In this role, you will have...


  • Howell, United States Old Navy Full time

    As a sales associate at Old Navy, you will be responsible for creating memorable shopping experiences for customers. You will work in a fast-paced retail environment and will be expected to drive sales and delight customers. Your passion for apparel and fashion trends will enable you to thrive in this role.About the JobThe ideal candidate will have excellent...


  • Howell, United States Dunham's Sports Full time

    Job Summary\.We're seeking a highly motivated and customer-focused individual to join our team as a Retail Store Clerk at Dunham's Sports. In this role, you'll be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment. Key responsibilities include:Welcoming customers and...


  • Howell, United States SpartanNash Full time

    Company OverviewSpartanNash is a leading food solutions company that delivers high-quality products and services to its customers.We are committed to our People First culture, Operational Excellence, and Insights that Drive Solutions.


  • Howell, United States LOC Credit Union Full time

    About Us: With over 85 years of experience, LOC Credit Union has built a reputation for excellence. As a recognized leader in the industry, we take pride in our dedication to our members and continuous growth.Compensation: This part-time Teller position starts at $15.90 per hour, with opportunities for advancement. We offer a comprehensive benefits package,...


  • Howell, United States CGC Water Full time

    Our Commitment to Exceptional Customer ServiceCNGC Water Treatment and Plumbing is a forward-thinking company that values the importance of delivering top-notch customer experiences. As a Full-Time Customer Service Representative, you will play a crucial role in upholding our commitment to excellence by providing prompt, professional, and courteous support...


  • Howell, United States Ryan Salonia - State Farm Agent Full time

    Benefits: Hourly PLUS Commission Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Ryan Salonia - State Farm Agent,...


  • Howell, United States SpartanNash Full time

    SpartanNash offers a unique opportunity to join a dynamic team dedicated to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in driving sales and customer satisfaction.About the JobIn this role, you will be responsible for working independently to display and stock products, ensuring the financial best...


  • Howell, United States Randstad Full time

    Job DescriptionJob DescriptionRandstad in partnership with The Hanover Insurance Group is actively seeking Claims Service Representatives to join their Claims Customer Service Center on a temp to perm basis. The Hanover Insurance Group is an industry leading property and casualty insurance company with over 170 years of rich history and tradition. Recognized...


  • Howell, United States Family Dollar Full time

    We are seeking a reliable and friendly individual to excel as a Customer Service Representative at Family Dollar. As a key member of our retail team, you will play a crucial role in delivering exceptional customer service.Key responsibilities include greeting customers, assisting them with merchandise selection, and completing cash register transactions...


  • Howell, United States SpartanNash Full time

    Welcome to SpartanNash, where we are passionate about delivering exceptional customer experiences. As a member of our team, you will have the opportunity to work in a fast-paced environment, drive sales, and build lasting relationships with customers.About the JobThis is an exciting opportunity to work as a Customer Service Representative - Grocery, where...


  • Howell, United States The Hanover Insurance Group Full time

    Randstad in partnership with The Hanover Insurance Group is actively seeking Claims Service Representatives to join their Claims Customer Service Center on a temp to perm basis on a hybrid model out of their Howell, MI office location. The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich...