Patient Care Coordinator

1 week ago


New York, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a Patient Care Coordinator to become an integral part of our team in Bronx, New York. The primary role of this position is to interact with patients on a one-on-one basis within the Emergency Department, screen patients with a provided tool, and refer positive screens to a social work consult. This job offers a short term contract employment opportunity.

Responsibilities:
• Engage in one-on-one interactions with patients within the Emergency Department
• Utilize provided tool to conduct patient screenings
• Identify positive screens and direct them to social work consults
• Document Social Determinants of Health Screening Tool within the Electronic Medical Record
• Provide patients with information on available supportive services as determined by the Emergency Department
• Ensure access to Electronic Medical Record/Altera
• Use software like Allscripts, Banner Ads, Cerner Technologies, CRM, Dentrix Dental Software for various tasks
• Handle duties such as answering inbound calls, authorizations, benefit functions, billing functions, charts - graphs.• Proficiency in using Allscripts software
• Experience in creating and managing Banner Ads
• Familiarity with Cerner Technologies
• Proficient in Customer Relationship Management (CRM) software
• Demonstrated ability to use Dentrix Dental Software
• Experience in answering inbound calls efficiently and professionally
• Proven track record in managing authorizations
• Understanding of benefit functions within a healthcare setting
• Familiarity with billing functions related to patient care
• Ability to create, read, and interpret charts and graphs efficiently

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