Sales Assistant

3 weeks ago


Charlotte, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Sales Assistant in the Wholesale Distribution industry, located in Charlotte, North Carolina. The role involves supporting the Sales Manager with administrative duties and handling customer orders and service requests, but does not involve direct sales.

Responsibilities:

• Assist the Sales Manager with customer/client correspondence and administrative tasks.
• Manage and process customer orders and service requests efficiently.
• Utilize CRM and other software tools such as ADP - Financial Services, Concur, Crystal Reports, and About Time to manage customer information and processes.
• Handle cash activity and cash handling processes as needed.
• Respond to and resolve customer inquiries, utilizing skills in Data Processing and Answering Inbound Calls.
• Support the Sales Manager with the buying processes.
• Maintain and update customer records accurately.
• Monitor customer accounts and take appropriate action when necessary.
• Handle other responsibilities as required, in line with the skills listed.• Proficiency in using ADP - Financial Services software
• Knowledge and experience in Concur
• Strong CRM skills
• Ability to generate and interpret Crystal Reports
• Experience in Data Processing
• Familiarity with About Time software
• Capability to manage Answering Inbound Calls
• Understanding of Buying Processes
• Experience in Cash Activity and Cash Handling
• Previous experience in a wholesale distribution environment
• Excellent communication and interpersonal skills
• Ability to work in a team and independently
• Strong organizational skills and ability to multitask
• High attention to detail and accuracy
• Proven problem-solving abilities
• Willingness to continually learn and adapt in a fast-paced environment.

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