Customer Service Representative
4 weeks ago
Robert Half is on the lookout for a Customer Service Representative to work in the West Des Moines area. As a Customer Service Representative, you will be responsible for updating and researching client annuity information, handling inbound and outbound customer service calls, and maintaining accurate data entry. This role offers a long-term contract employment opportunity with a large company in the Life insurance industry.
Responsibilities:
• Accurately process and maintain customer annuity records.
• Handle inbound and outbound customer service calls with a strong sense of follow-through.
• Conduct thorough research on client annuity information during tax season.
• Demonstrate strong data entry skills, prioritizing accuracy.
• Navigate between multiple screens to deliver quality customer service.
If you are looking to continue on in your customer service journey and helping others is a top priority for you, please apply today Contact us at 515.706.4974 or apply through our Robert Half website
Requirements:
• Minimum of 1 year experience in a customer service role, preferably within the insurance industry
• Proficiency in answering inbound calls and handling both inbound and outbound calls
• Experience in a call center environment, delivering high-quality customer service
• Strong data entry skills with an emphasis on accuracy and efficiency
• Familiarity with email correspondence, capable of drafting and responding to emails in a professional manner
• Display intermediate computer skills, particularly in Microsoft Excel and Microsoft Word.
If you are looking to continue on in your customer service journey and helping others is a top priority for you, please apply today Contact us at 515.706.4974 or apply through our Robert Half website
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Customer Service Representative
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West Des Moines, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is on the lookout for a Customer Service Representative to work in the West Des Moines area. As a Customer Service Representative, you will be responsible for updating and researching client annuity information, handling inbound and outbound customer service calls, and maintaining accurate data entry. This role...
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