Collections Specialist

1 week ago


Concord, United States Robert Half Full time
Job DescriptionJob Description

We are offering a short-term contract employment opportunity for a Collections Specialist in Concord, California. As a Collections Specialist, you will be a part of our dynamic team, working within the industry to manage financial services and customer relations.


Responsibilities:

  • Handle collections on the identified accounts
  • Maintain updated notes for each customer's account highlighting the plan of action and follow-ups
  • Resolve customer billing problems and reduce accounts receivable delinquency
  • Contact defaulting clients via telephone or email to negotiate recovery of overdue payments
  • Work with customers to evaluate their ability to pay and negotiate a repayment plan


  • Minimum 3 years experience in commercial collection
  • High level of proficiency with Microsoft Office (Excel, Word)
  • Excellent written and verbal communication skills
  • Ability to prioritize and manage multiple responsibilities




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