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Front Desk Receptionist

2 months ago

Beachwood, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a Front Desk Receptionist to join our team in Beachwood, Ohio. The role centers around providing exceptional customer service, maintaining an organized work environment, and managing administrative tasks. This role offers a short term contract employment opportunity and is primarily based in the office.

Responsibilities:

• Manage and coordinate office mail, including sorting and delivering incoming mail and coordinating outgoing shipments.
• Maintain organization and cleanliness of common areas and conference rooms.
• Assist with the arrangement and preparation of meeting rooms as required.
• Oversee the ordering and stocking of office supplies to ensure a well-equipped workspace.
• Utilize MS Office for data entry, communication, and other administrative tasks.
• Handle customer inquiries and provide high-quality service through answering inbound calls.
• Take initiative in maintaining accurate customer records and processing customer applications.
• Monitor customer accounts and take appropriate action when necessary.
• Foster a positive mindset and team-oriented work environment.
• Demonstrate reliability and confidence in asking questions and seeking clarification.• Proven experience in a customer service role
• Proficiency in answering inbound calls with professionalism and courtesy
• Demonstrated ability to manage multiple tasks and prioritize effectively
• Proficient in MS Office applications, particularly Word, Excel, and Outlook
• Excellent verbal and written communication skills
• Strong organizational skills with keen attention to detail
• Ability to interact with clients in a friendly and welcoming manner
• Demonstrated problem-solving skills
• Ability to handle sensitive information with utmost confidentiality
• Willingness to learn and adapt in a fast-paced environment
• High school diploma or equivalent; further education in Office Administration is a plus.