Site Reliability Engineer

1 month ago

Newport News, United States Robert Half Full time
Job DescriptionJob Description

Job Duties and Responsibilities:

  • Administer N-tier application(s)
  • Administer cloud applications (Azure, Oracle)
  • Ensure the quality and delivery of application operations supporting the business in accordance with agreed upon standards.
  • Perform Capacity Planning to ensure appropriate storage and/or processing capability for the specified applications to support present and future initiatives.
  • Provide level 3 technical support to include proactive and reactive incident resolution.
  • Perform proactive review of applications and systems performance metrics and alerts to ensure event correlation and trend analysis are performed on a periodic basis.
  • Collaborate with Systems Administrators to troubleshoot hardware and OS-level issues on all platforms to include RedHat/Oracle Linux, Windows Server, Azure and Oracle
  • Collaborate with Network Engineers to solve networking issues as it pertains to specified Applications.
  • Be able to identify recurring incidents impacting user population, help identify root cause, and resolve problems.
  • Establish alerting and automated fix actions for application issues.
  • Ensure knowledge database is populated with resolutions, workarounds and known issues.
  • Review system logs to identify signs of potential problems.
  • Complete software or system releases as requested.
  • Establish and maintain users in regard to their files, rights and account restrictions.
  • Stay ahead of on technologies affecting current systems infrastructure issues.

Qualifications and Requirements:

  • Minimum of 7+ years systems administration experience.
  • Infrastructure and Operating System Knowledge.
  • Strong organizational skills.
  • Excellent customer service skills and service orientation.
  • Ability to communicate effectively to both technical and non-technical audiences in written and non-written formats.
  • Ability to work collaboratively in a team environment.
  • Lead and prioritize multiple tasks.
  • Detail oriented – Attention to detail.
  • Ability to work independently and solve problems.
  • Ability to understand and create infrastructure diagrams using Visio.
  • Possess advanced Windows server administration skills.
  • Thorough understanding and experience with Linux.
  • Experience with shell\Windows scripting.
  • Thorough understanding of networking connectivity and load balancing.
  • Experience or familiarity with application deployments through change management.
  • Experience or familiarity with IIS, HTML, Java, Jboss, Azure and Oracle Cloud.
  • Experience writing SQL queries and scripts.


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