Administrative Assistant

7 days ago


Spokane, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a skilled Administrative Assistant for a short term contract employment opportunity in Spokane, Washington. The role involves a wide range of administrative tasks within the industry, including handling customer requests and maintaining account records. This position provides the opportunity to utilize and develop skills in Microsoft Excel, Word, and other platforms.

Responsibilities:
• Accurately process customer credit applications
• Maintain up-to-date customer credit records
• Resolve customer inquiries in a timely manner
• Monitor customer accounts and take necessary actions when customers are past due or exceed their credit limit
• Pull credit reports and check licenses as needed
• Send out letters for expired licenses and new accounts
• Handle inbound and outbound calls concerning customer service
• Perform data entry tasks and schedule appointments
• Manage email correspondence with customers
• Receive payments from cash customers.• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Proven experience in answering inbound calls
• Strong customer service skills
• Ability to perform data entry tasks with high accuracy
• Excellent email correspondence skills
• Experience in handling both inbound and outbound calls
• Ability to schedule appointments effectively
• Exceptional organizational and multitasking skills
• Strong communication and interpersonal skills
• Attention to detail and problem-solving skills
• Professional and courteous demeanor
• Ability to work independently and as part of a team
• Self-motivated with a high level of initiative
• Ability to maintain confidentiality of sensitive information.

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