IT Support Technician
3 weeks ago
Responsibilities:
• Delivering advanced technical support and resolving IT related issues.
• Traveling to various locations to perform break/fix duties.
• Dealing with workstation and printer issues to ensure smooth operations.
• Performing network troubleshooting to maintain connectivity.
• Assisting with biomedical engineering troubleshooting, specifically with local network issues to connect to machines.
• Transitioning from Service Desk Plus to ServiceNow to manage IT service management processes.
• Utilizing skills in Citrix Technologies, Dell Technologies, EO/IR systems, Mac Computers, Microsoft, Active Directory, Computer Hardware, Configuration Management, and Deployments.
• Providing Deskside Support to ensure all IT related concerns are addressed promptly and efficiently.• Proficiency in Citrix Technologies is a must for efficient software management and troubleshooting.
• Familiarity with Dell Technologies is required to manage and maintain the hardware effectively.
• Knowledge of EO/IR systems is essential for this role to facilitate the monitoring and analysis of electronic optical/infrared images.
• Proficiency in using and troubleshooting Mac Computers is necessary for providing comprehensive technical support.
• Mastery of Microsoft software, including Microsoft Office Suite and Windows OS, is crucial for daily operations.
• Experience with Active Directory is necessary for managing network users and resources.
• Strong understanding of Computer Hardware is needed for troubleshooting and repair tasks.
• Skills in Configuration Management are required for maintaining system security and performance standards.
• Experience with Deployments is important for managing the rollout of new hardware and software across the organization.
• Ability to provide Deskside Support for immediate resolution of technical issues is crucial for maintaining seamless operations.
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Executive Support Technician
2 weeks ago
Houston, United States Sophus IT Solutions Full timeHello Hope you are doing great Position Role/Tile: IT Executive Support Technician- ONSITE HOUSTON, TXIs this an onsite role? Yes, 5 days a week.Location: Hess Tower, 1501 McKinney St Houston TexasNew YearMemorial DayIndependence DayLabor DayThanksgiving DayThe day after ThanksgivingChristmas EveChristmas DaySuppliers can go over the contractual maximum in...
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Executive Support Technician
2 weeks ago
Houston, United States Sophus IT Solutions Full timeHello Hope you are doing great Position Role/Tile: IT Executive Support Technician- ONSITE HOUSTON, TXIs this an onsite role? Yes, 5 days a week.Location: Hess Tower, 1501 McKinney St Houston TexasNew YearMemorial DayIndependence DayLabor DayThanksgiving DayThe day after ThanksgivingChristmas EveChristmas DaySuppliers can go over the contractual maximum in...
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Houston, United States Whitaker IT Full timePosition SummaryThe IT Support Manager leads the IT Support team, manages IT systems and security, and ensures a high standard of technical support services. This position requires regular in-office presence in the Houston office and reports directly to the COO.Core ResponsibilitiesSupervision & LeadershipManage and guide an IT Support Technician, setting...
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IT Support Manager
1 month ago
houston, United States Whitaker IT Full timePosition SummaryThe IT Support Manager leads the IT Support team, manages IT systems and security, and ensures a high standard of technical support services. This position requires regular in-office presence in the Houston office and reports directly to the COO.Core ResponsibilitiesSupervision & LeadershipManage and guide an IT Support Technician, setting...
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IT Support Manager
1 month ago
houston, United States Whitaker IT Full timePosition SummaryThe IT Support Manager leads the IT Support team, manages IT systems and security, and ensures a high standard of technical support services. This position requires regular in-office presence in the Houston office and reports directly to the COO.Core ResponsibilitiesSupervision & LeadershipManage and guide an IT Support Technician, setting...
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houston, United States Sophus IT Solutions Full timeHello Hope you are doing great Position Role/Tile: IT Executive Support Technician- ONSITE HOUSTON, TXIs this an onsite role? Yes, 5 days a week.Location: Hess Tower, 1501 McKinney St Houston TexasNew YearMemorial DayIndependence DayLabor DayThanksgiving DayThe day after ThanksgivingChristmas EveChristmas DaySuppliers can go over the contractual maximum in...
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houston, United States Sophus IT Solutions Full timeHello Hope you are doing great Position Role/Tile: IT Executive Support Technician- ONSITE HOUSTON, TXIs this an onsite role? Yes, 5 days a week.Location: Hess Tower, 1501 McKinney St Houston TexasNew YearMemorial DayIndependence DayLabor DayThanksgiving DayThe day after ThanksgivingChristmas EveChristmas DaySuppliers can go over the contractual maximum in...
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Technical Support Executive
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Houston, United States Sophus IT Solutions Full timeJob Description:The IT Executive Support Technician will have strong and professional IT customer support skills, strong technical skills and the ability to exceed customer’s expectations. This individual should be solution orientated, have a proactive attitude and be a self-starter. The IT Executive Support Technician will need to independently manage and...
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Technical Support Executive
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Houston, United States Sophus IT Solutions Full timeJob Description:The IT Executive Support Technician will have strong and professional IT customer support skills, strong technical skills and the ability to exceed customer’s expectations. This individual should be solution orientated, have a proactive attitude and be a self-starter. The IT Executive Support Technician will need to independently manage and...
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houston, United States Sophus IT Solutions Full timeJob Description:The IT Executive Support Technician will have strong and professional IT customer support skills, strong technical skills and the ability to exceed customer’s expectations. This individual should be solution orientated, have a proactive attitude and be a self-starter. The IT Executive Support Technician will need to independently manage and...
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houston, United States Sophus IT Solutions Full timeJob Description:The IT Executive Support Technician will have strong and professional IT customer support skills, strong technical skills and the ability to exceed customer’s expectations. This individual should be solution orientated, have a proactive attitude and be a self-starter. The IT Executive Support Technician will need to independently manage and...
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IT Support Manager
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Houston, TX, United States Whitaker IT Full timePosition SummaryThe IT Support Manager leads the IT Support team, manages IT systems and security, and ensures a high standard of technical support services. This position requires regular in-office presence in the Houston office and reports directly to the COO.Core ResponsibilitiesSupervision & LeadershipManage and guide an IT Support Technician, setting...
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Associate IT Support Technician
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Houston, United States Compunnel Full timeJob Summary The Associate IT Support Technician provides essential support for resolving technical issues across hardware, software, and network systems. This role focuses on assisting customers and departments by troubleshooting problems and ensuring effective solutions. The technician is responsible for maintaining accurate incident tracking and ensuring...
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