(HYBRID) Bilingual Customer Service Representative

6 days ago

Phoenix, United States TEKsystems Full time
Job DescriptionJob Description

Bilingual Customer Service Representative I

Phoenix, AZ (20.00 USD/hour) (Paid Training)

 

Highlights of the job:

 

·    Industry: Customer Support

·    Employment Type: Contract to Hire

·      Schedule:  Needs to be available between 7:00am- 8:00pm CST to receive an 8hour shift.

·      Job Hours:  Monday-Friday

·      Job Schedule: Hybrid Work Schedule 3 days in office 2 days remote

·      Training: 6 weeks - In- Office for the entire duration

Often the first

point of contact for customers the Loyalty Services Representative is

responsible for addressing customer service concerns inquiries and activities.

The Loyalty Services Representative is responsible for retention and selling

the value of Combined products and services. As a Loyalty Services

Representative he/she is responsible for creating a positive customer

experience through professionalism amicability and knowledge of Combined

products and systems. The primary goal is to deliver exceptional customer

experiences. In addition, assisting with functions that include but is not

limited to:

Benefits of this role:

 

·       Opportunity for growth

·       Helpful and supportive leadership and executives

·       Opportunity to work for one of the top Healthcare Organization in Phoenix, AZ

 

A Day in the Role:

 

·       Supporting policyholders with insurance product information

·       Work with customers via inbound and outbound calls to assist those that wish to cancel their existing.

·       Insurance coverage reviewing products benefits and/or solving service and Claims issues.

·       Assist clients by matching our products with the needs to the client.

·       Assist in the collection of current and past due premiums.

·       Provide detailed information about policies statuses.

·       Assist with basic technical troubleshooting for website/app related issues.

·       Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work

and other KPIs.

Requirements:

 

·      Excellent verbal and written communication skills

·    Must have at least 1-2 years of experience with customer service

·       Must have at least 1-2 years of experience with contact center (sales is a plus)

·    Ability to handle high stress situations.

·    Problem solver/ de-escalation handler

·    Data Entry Experience

 

Next Steps:

TEK systems recruiting team will reach out to you to discuss next steps in 10 business days.

Pay and Benefits

The pay range for this position is $20.00 - $21.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Phoenix,AZ.

Application Deadline

This position will be accepting applications until Dec 15, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • Bilingual Customer Service Representative

    6 days ago

    Phoenix, United States TEKsystems Full time

    Job DescriptionJob DescriptionWhy Apply?Work for a top insurance agency in ArizonaCompetitive pay & benefits Weekly pay structure Easy application & interview processJob Title: Spanish Bilingual Customer Service RepresentativePlacement Type: Contract (26 weeks) with ability to go internal or extend Pay Rate: $20 - 21/hrLocation: Hybrid (3 days onsite 2 days...

  • (HYBRID) Bilingual Customer Service Representative-CWB

    6 days ago

    Phoenix, United States TEKsystems Full time

    Job DescriptionJob DescriptionBilingual Customer Service Representative Phoenix, AZ (22.50 USD/hour) (Paid Training) Highlights of the job: ·      Industry: Customer Support·     Employment Type: Contract to Hire ·      Schedule:  Needs to be available between 7:30am- 8:00pm CST to receive an 8hour shift.·      Job Hours Some...

  • Bilingual Customer Service Representative

    2 weeks ago

    Phoenix, United States Sunrise Systems, Inc. Full time

    Job Title: Bilingual-Customer Service Representative Job ID: 24-05320 Location: Phoenix, AZ (Hybrid Work Schedule, 3 days in office, 2 days remote) Duration: 06 months on W2 Contract with TEMP TO PERM opportunity.   Interview Process: 1 interview with the hiring manager - WEBEX Job Hours: 8:30am- 5:00pm Mountain Time , Monday-Friday Training:...

  • Bilingual Customer Service Representative

    4 days ago

    Phoenix, United States Sunrise Systems, Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeLocation: Phoenix, AZ (Hybrid Work Schedule, 3 days in office, 2 days remote)Duration: 06 months on W2 Contract with TEMP TO PERM opportunity. Note:Job Hours of operation 7:30am-8:00pm central timeJob Schedule-Some Saturday hours may be required.Locations: Phoenix, AZ 2155 W Pinnacle Peak Road #100Job...

  • Bilingual Customer Service Representative

    1 week ago

    Phoenix, United States TSR Consulting Full time

    About TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely...

  • Customer Service Representative

    2 months ago

    Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...

  • Customer Service Representative

    2 months ago

    Phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...

  • Bilingual Customer Service Representative-CWB

    1 week ago

    Phoenix, United States TSR Consulting Full time

    About TSR: TSR is a relationship-based, customer-focused IT and technical services staffing company. For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely...

  • Bilingual Customer Service Representative

    2 weeks ago

    Phoenix, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a permanent position as a Bilingual Customer Service Representative in Phoenix, Arizona. The role is primarily situated in a hybrid work environment, with a balance of remote work and in-office duties. This position is focused on customer service in the insurance industry, where the individual will...

  • Bilingual Customer Service Representative

    1 week ago

    Phoenix, United States TSR Consulting Services, Inc. Full time

    81059TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.Our client, a leading insurance company is hiring a Bilingual Customer Service Representative. Please ONLY local candidates to Phoenix AZ. MUST be FLUENT in Spanish. MUST have 3-5 years’ experience in Insurance.Job Hours: 7:30am-8:00pm central time, some Saturday...

  • Bilingual Customer Service Representative

    1 week ago

    Phoenix, United States TSR Consulting Services, Inc. Full time

    81059TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence.Our client, a leading insurance company is hiring a Bilingual Customer Service Representative. Please ONLY local candidates to Phoenix AZ. MUST be FLUENT in Spanish. MUST have 3-5 years’ experience in Insurance.Job Hours: 7:30am-8:00pm central time, some Saturday...

  • Bilingual Customer Service Representative

    1 week ago

    Phoenix, United States ICONMA Full time

    Our Client, a Property and Casualty Insurance company, is looking for a Bilingual Customer Service Representative for their Phoenix, AZ location. Responsibilities: The Client Representative role supports the Client contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment,...

  • Bilingual Customer Service Representative

    2 weeks ago

    Phoenix, United States Insight Global Full time

    Job Description Insight Global is looking for a bilingual receptionist to join a growing organization in Northern Phoenix. This role will be onsite Monday through Friday from 7:00am till 4:00pm. The ideal candidate will be professional in communication and appearance as clients/customers will be visiting the site often. They will be handling all phone calls...

  • Bilingual Customer Service Representative

    2 weeks ago

    Phoenix, United States Acro Service Corp Full time

    Job Title : Bilingual Call Center AgentDuration : 07 Months Contract (possibility of extension)Location : Phoenix AZ (Remote)Pay Rate: $20 per hour on w2/without benefits.***Candidate must be Spanish-speaking.***Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by...

  • Bilingual Customer Service Representative

    2 weeks ago

    Phoenix, United States Acro Service Corp Full time

    Job Title : Bilingual Call Center AgentDuration : 07 Months Contract (possibility of extension)Location : Phoenix AZ (Remote)Pay Rate: $20 per hour on w2/without benefits.***Candidate must be Spanish-speaking.***Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by...

  • Bilingual Customer Service Representative

    2 weeks ago

    Phoenix, United States Insight Global Full time

    Job Description Insight Global is looking for a bilingual receptionist to join a growing organization in Northern Phoenix. This role will be onsite Monday through Friday from 7:00am till 4:00pm. The ideal candidate will be professional in communication and appearance as clients/customers will be visiting the site often. They will be handling all phone calls...

  • Bilingual Customer Service Representative

    2 weeks ago

    Phoenix, United States Insight Global Full time

    Job Description Insight Global is looking for a bilingual receptionist to join a growing organization in Northern Phoenix. This role will be onsite Monday through Friday from 7:00am till 4:00pm. The ideal candidate will be professional in communication and appearance as clients/customers will be visiting the site often. They will be handling all phone calls...

  • Sunrise Systems, Inc. | Bilingual Customer Service Representative | phoenix, az

    3 days ago

    phoenix, United States Sunrise Systems, Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeLocation: Phoenix, AZ (Hybrid Work Schedule, 3 days in office, 2 days remote)Duration: 06 months on W2 Contract with TEMP TO PERM opportunity. Note:Job Hours of operation 7:30am-8:00pm central timeJob Schedule-Some Saturday hours may be required.Locations: Phoenix, AZ 2155 W Pinnacle Peak Road #100Job...

  • Sunrise Systems, Inc. | Bilingual Customer Service Representative | phoenix, az

    3 days ago

    phoenix, United States Sunrise Systems, Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeLocation: Phoenix, AZ (Hybrid Work Schedule, 3 days in office, 2 days remote)Duration: 06 months on W2 Contract with TEMP TO PERM opportunity. Note:Job Hours of operation 7:30am-8:00pm central timeJob Schedule-Some Saturday hours may be required.Locations: Phoenix, AZ 2155 W Pinnacle Peak Road #100Job...

  • Acro Service Corp | Customer Service Representative | phoenix, az

    2 weeks ago

    phoenix, United States Acro Service Corp Full time

    Job title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...