Call Center Customer Service Representative

4 weeks ago


San Diego, United States Randstad Full time
Job DescriptionJob Description

Our client is a leading healthcare company with an urgent need for appointment schedulers in San Diego, CA This position is a 6-month assignment to start, but is likely to extend or convert to perm based on performance. This position is full-time (40 hours/week), and candidates must be able to work any day of the week with any 2 days off, no exceptions.

Details:

  • Pay Rate: $24/hr paid weekly
  • Start: 12/2/2024 - 6 month assignment to start, potential to convert or extend based on performance
  • Location: San Diego, CA 92123
  • Schedule: 8am-5pm, candidates must be available to work any day of the week
  • This group does work holidays, but not during training (first 8-10 weeks)

Responsibilities:

  • Handles inbound calls (inquiries, complaints, members needing additional assistance)
  • Places outbound calls (follow up on account status, complaints, etc.)
  • Direct calls for further problem resolution if necessary
  • Navigate appointment scheduling software to confirm, schedule/reschedule patient appointments
  • Captures patient/member information and enters data into electronic medical records systems

Qualifications:

  • 1 year minimum in a call center environment
  • Typing 40wpm
  • Microsoft Office proficiency (Excel, Word, Outlook, Teams)
  • Medical terminology is preferred
  • High School Diploma/GED
Company DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about itCompany DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r
\r
We can’t wait to tell you all about it

  • San Diego, United States Ajilon Full time

    Ajilon - JobID: 3A92EEDA-3E09-4C8C-AF34-1AB4FF053162 [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls (50-100 calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of mechanical or electrical products; Assist customers with payments over the...


  • San Diego, United States Jerome's Furniture Full time

    To provide the highest level of customer service, while continually improving and increasing efficiency. DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides courteous and professional customer service to customers. Completes the E/ E rep Call Center, Representative, Customer Service, Delivery, Retail


  • San Diego, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescription:Customer service representative working in a call center environmentHandling inbound calls and some follow up callsAnswers calls and questions on prior authorization, general questions and some confidential informationGreat customer service with high level attention to detail. Entering information accuratelyMeasured...


  • San Diego, California, United States Sunroad Automotive Full time

    Job SummaryThe Client Engagement Coordinator role at Sunroad Automotive involves handling inbound service reservation calls, confirming service reservations, and making outbound follow-up calls as needed. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesAnswer...


  • San Luis, United States Advanced Call Center Technologies Full time

    Saturday, November 23, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive...


  • San Diego, United States Randstad North America, Inc. Full time

    Our client is a leading healthcare company with an urgent need for appointment schedulers in San Diego, CA! This position is a 6-month assignment to start, but is likely to extend or convert to perm based on performance. This position is full-time (4 Customer Service, Call Center, Retail, Staffing


  • San Diego, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH Recruitment Solutions is looking for a dedicated Call Center Representative to join our clients team and provide exceptional service to our customers. The successful candidate will handle inbound and outbound calls, offering support and resolving customer inquiries with professionalism and efficiency. Responsibilities...


  • San Luis, United States Advanced Call Center Technologies Full time

    Thursday, October 24, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...


  • San Francisco, United States Recooty Full time

    Job Brief: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls...


  • San Diego, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative based in San Diego, California. This role is crucial to maintaining customer relationships within the manufacturing industry. As a Customer Service Representative, you will provide excellent customer service, handle order inquiries, and manage customer accounts. This opportunity...


  • san luis, United States Advanced Call Center Technologies, LLC. Full time

    Saturday, November 23, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...


  • san luis, United States Advanced Call Center Technologies, LLC. Full time

    Thursday, October 24, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...


  • san luis, United States Advanced Call Center Technologies, LLC. Full time

    Saturday, November 23, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...


  • San Antonio, United States Marketing Consultancy Lab Full time

    Job Title: Call Center RepresentativeLocation: San Antonio, TX Company: Marketing Consultancy Lab Employment Type: Full-Time Job Summary: We are seeking a dedicated and motivated Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary...

  • Call Center Supervisor

    2 months ago


    San Diego, United States accesstoindependence Full time

    Job OverviewWe are seeking for a skilled and professional Call Center Supervisor. Your key responsibilities include assisting in hiring and training the required staff to develop a team of skillful customer support representatives. You will be liable to mentor and guide your team members to have excellent customer support services and evaluating the staff on...


  • San Diego, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescription:Customer service representative working in a call center environmentHandling inbound calls and some follow up callsAnswers calls and questions on prior authorization, general questions and some confidential informationGreat customer service with high level attention to detail. Entering information accuratelyMeasured...


  • San Diego, California, United States UTC ICE Sports Center Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at UTC ICE Sports Center. As a key member of our team, you will be responsible for providing exceptional customer service, promoting daily and seasonal rink programs, and managing daily...


  • San Antonio, United States Bath Planet Full time

    Call Center Representative With more than 25 years in business, Bath Planet of San Antonio/Energy Home Pros is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are looking for a Call Center...


  • San Diego, United States Kaiser Permanente Full time

    Acts as first point of contact for Kaiser Permanente members/patients and assists members/patients through registration process under minimal direct supervision. Practices proper cash handling and reconciliation processes in accordance with established policies and guidelines. Member and patient needs should be the primary focus of one's actions; develops...


  • San Luis, AZ, United States Advanced Call Center Technologies, LLC. Full time

    Thursday, October 24, 2024 Advanced Call Center Technologies is seeking Customer Service Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career.  We succeed together!  In this role you will be the voice of the company, through...