Collections Specialist
1 week ago
We are offering a short-term contract employment opportunity for a Collections Specialist. This role is integral to our operations, requiring you to manage client payments efficiently by utilizing a comprehensive process for effective communication. As a Collections Specialist, you will be primarily interacting with clients and internal teams, ensuring that outstanding balances are addressed promptly and appropriately.
Responsibilities
• Communicate with clients through calls and emails to address overdue balances, using established protocols.
• Prioritize collections efforts by reviewing and analyzing client details including amounts due and contact information.
• Collaborate with internal teams to address any issues that might obstruct timely payment.
• Use Epic Software for documenting all interactions and status updates to assist with future follow-ups.
• Manage Accounts Receivable (AR) by answering inbound calls and performing billing functions.
• Adhere to the collection processes and guidelines for effective client outreach.
• Administer claims and maintain a consistent flow of collections.
• Exhibit persistence in meeting or exceeding daily outreach targets.
• Proficiency in Accounting Software Systems is required.
• Should possess strong skills in CRM.
• Knowledge of Epic Software is a must.
• Proficiency in handling Accounts Receivable (AR) is needed.
• Must be comfortable with Answering Inbound Calls.
• Familiarity with Billing Functions is a requirement.
• Must have a strong understanding of Collection Processes.
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Collection Specialist
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